Elective Access Administrator

4 weeks ago


West Bromwich, United Kingdom Sandwell and West Birmingham Hospitals NHS Trust Full time

PREVIOUS APPLICANTS NEED NOT APPLY

We are looking for highly organised, proactive, enthusiastic and Customer focused team members within the Patient Access Department at Sandwell and West Birmingham Hospitals NHS Trust.

Based at Sandwell General Hospital near West Bromwich the roll is fast paced, varied and challenging working closely with our colleagues throughout the Trust and members of the public to provide a 'Best in Class' service.

The department has four main areas
- Outpatient Bookings, who manage with new referrals and appointments for a variety of specialties; the team operates 08.00 to 17.00 Monday to Friday.
- Rapid Access and Imaging, who manage referrals for Cancer Services and Imaging, This team operates 08.00 to 17.00 Monday to Friday
- Contact Centre, who are the main point of contact for our service users and manage follow up appointments. This team operated 08.00 to 20.00 Monday to Friday and 09.00 to 17.00 on Saturdays.
- Scheduled Care, who manage in-patient activity throughout the Trust



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