Claims Advisor

**Company Description**

SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 95,000 employees, we operate a network of more than 2,400 offices and laboratories around the world.

We aim to be the most competitive and the most productive service organization in the world. Our core competencies in inspection, verification, testing and certification are being continuously improved to be best-in-class. They are at the heart of what we are.

**Job Title: Claims Advisor**

**Type**:Permanent

**Hours: 37.5** per week

**Job Location**:Sittingbourne

**Salary: £**19,305.00.

**Key Accountabilities;**
- To support other members of the claims department in their day-to-day responsibilities
- Completing tasks set by the Claims and Office Manager
- Responding to enquiries from customers, clients, claimants and liable parties
- Reaching and exceeding customer service expectations
- To process automotive claims in accordance with customer requirements and procedures
- To check individual claims paperwork and online claims data, verifying accuracy
- Ensure all processing activities are carried out accurately and within customer timescales
- To produce data reports and bordereaux sheets in line with customer timescales
- Adopt safe behaviour; by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures.
- Adopt company policies; by meeting the expectations set out in the Company’s policies and procedures

**Qualifications**
- Experience of Insurance related claims processing
- Experience of working with detailed numerical data and currency
- Some knowledge of vehicle bodywork, parts and estimating repair costs
- Experience working in office environment
- Excellent customer service skills
- Experience of using spreadsheets and databases

**Job Types**: Full-time, Permanent

**Salary**: £19,305.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Ellesmere Port, CH65 3EN: reliably commute or plan to relocate before starting work (required)

Work Location: One location