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Outpatient Hca

7 months ago

Birmingham, United Kingdom Practice Plus Group Full time

**About The Role**:

- UNLOCK YOUR BEST WORK LIFE
- + make a difference for every patient

Tomorrow’s healthcare landscape today: Practice Plus Group’s Birmingham hospital invites you to be a catalyst for change.
Unleash your potential in a role that transcends the ordinary - Practice Plus Group’s Birmingham Hospital is on the brink of changing the city's private healthcare scene, and we want you to be an integral part of this transformative journey. Imagine a workplace where your ideas are not only welcomed but actively encouraged, and where your career trajectory aligns with your aspirations.
At Practice Plus Group, our commitment to excellence extends beyond patient care - it includes nurturing the professional growth of our exceptional team members. Our Birmingham Hospital is designed to be a hub of innovation, a place where your skills are refined, and your career ambitions are met with enthusiasm. Join us as we shape the future of healthcare and create lasting legacies at Practice Plus Group.

If you are an experienced Healthcare Assistant with a strong understanding of how a Outpatient team operates then we could have just the role for you

**What you'll be doing**:
You will be a vital member of the outpatient team. You provide providing clinical and non-clinical support within the Unit, ensuring that all patients are dealt with in a professional and courteous manner, which endorses the patient centred approach of the team.

You will provide a professional and patient focused clinical and administration and reception tasks, supporting the clinical team within the unit under the direction of a professionally qualified worker

As a Outpatient HCA you will participate administratively in referring patients to other areas of health care for further medical assessments or investigations by ensuring Consultants complete request forms correctly and also Participate in the assessment of patient visiting the department pre or post operatively.

**What you can expect in return**
- Working 37.5 per week over 4 days, Monday to Friday with the occasional Saturday shift.
- An extensive range of wellbeing and lifestyle benefits
- Flexible shifts that enable you to work around other commitments
- Varied career development opportunities

**What we’ll look for in you**:
The role involves direct contact with patients and their families on a physical and psychological level and therefore you need to be empathetic, friendly and have with good interpersonal skills as well as;
- The ability to promote safe patient care
- The ability to recognise and give priority to the needs of patients while maintaining respect, dignity and having an individualised approach to patient services
- Good basic communication and interpersonal skills
- Excellent Telephone manner