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Sales Support Administrator

5 months ago

Pudsey, United Kingdom Post Recruitment Ltd Full time

POST Recruitment are recruiting for a Sales Support Administrator to join a family run business based in Pudsey with a positive ‘can-do’ attitude and the ability to work well and accurately in a busy environment, the Sales Support Administrator will report directly to the Marketing Manager and will need to multi-task across various disciplines and communicate well both verbally and in writing.

**What we need from you-**:
Reporting to the Marketing Manager, you will responsible for:

- Check stock availability within our supply chain
- Schedule outgoing mail/package collections for all orders along with the necessary customs forms for all orders outside of the UK.
- Take particular care of data protection and confidentiality - consistently ensuring sensitive documents are disposed of appropriately
- Handle all customer complaints and returns in a professional manner, seeking information from the appropriate areas, sharing information and seeking a suitable resolution for both customer and business
- Updating customers with new pricing as directed by Financial Controller
- Processing orders and working closely with the sales team
- Updating customers with new products as directed by Marketing Manager
- Maintaining the Order Database (training will be given) on a daily basis
- Handle embroidery pricing and process for all requests
- Offer product suggestions to customers needing support/ideas
- Co-ordinate sample requests as per instructions from Marketing Manager and/or Commercial Director
- Prepare/pack/deliver/retrieve goods for trade shows and presentations under direction of Marketing Manager
- Research price comparisons of non-inventory UK suppliers at scheduled intervals to ensure competitive rates
- Manage orders of stationary and other general office items
- Manage stock in the Stockroom
- Manage inventory in the Warehouse

**What you’ll get-**:
£22,000- £25,000 per annum

Employer contribution to the State pension

28 days paid annual leave (including bank and public holidays)

Friendly, dynamic and flexible workplace