Front of House Staff
5 months ago
**FRONT OF HOUSE**
**Remuneration and Benefits**
**Up to £13.42 per hour**
- 100% of tronc goes to staff
- Training and development, with genuine career development opportunities
- Free meals after each shift
- 50% off meals for up to four people when not working so you can hang out with friends and family
- £100 Tonkotsu voucher for your birthday
- Annual staff party
- Referral programme (refer a friend and earn up to £1,020)
- Paid sabbatical leave for long-serving team members
Tonkotsu began serving ramen in 2012 in Soho. We have a few more restaurants now but our approach to our food and people is the same - we're passionate about providing excellent ramen with our homemade noodles made and served by well paid, well trained and happy people. At Tonkotsu we define ourselves and our culture by four core behavioural values - Keep it Kodawari, Kaizen to the End, Omoiyari All the Way and Praise the Ramen - find out what they mean at the bottom of the page - and we expect you to adhere to these values, keeping them alive.
As a Front of House Team member you are on the front line, the person with the power to turn a good customer experience into an excellent one. You will embrace the spirit of Omotenashi hospitality. We can teach you everything you need to know, you just need to be curious to learn, have a generous spirit and work hard.
We expect a lot, but we give a lot too - in return for all the hard work, you’ll be paid well and get some cool benefits.
**Key Responsibilities**
- Follow the Tonkotsu Service Steps for all customers
- Uniform standards are adhered to
- Support the management team in maximising sales
- We expect you to always be on time and in the restaurant ready to work when your shift starts
- Help the restaurant in hitting agreed Key Performance Indicators (KPI’s), which include: Customer Satisfaction score, Health, Safety and Hygiene audit results and Operational Checks
- Live and breathe the four Values
**Key Behaviours**
Keep it Kodawari - We are perfectionists
You will have an eye for detail and use this to ensure customers have everything they need. You will be trained and guided but we also expect you to use your judgement to prioritise tasks and adhere to our standards. You will take responsibility for your actions, even when you’ve made a mistake. You will have an infectious determination to make sure your customers have the best time possible.
Omoiyari all the way - We are compassionate and inclusive.
You will be friendly, approachable and use empathy to perceive the feelings of your team and customers. You will not discriminate against anyone on any grounds. You will have a genuine passion for hospitality that will ensure our customers feel welcome and looked after.
Kaizen to the end - we constantly strive for improvement.
Nobody is perfect We are all on a journey of improvement - personal and professional. You will be curious to learn and eager to develop.
Praise the Ramen - We are committed to providing very high quality food and drinks.
Your product knowledge will be second to none and you will share your knowledge and enthusiasm for the food and drinks we serve with the team and our customers, keeping an eye on product quality.
**Salary**: Up to £13.42 per hour
**Benefits**:
- Discounted or free food
Day range:
- Monday to Friday
- Weekend availability
Physical setting:
- Casual dining restaurant
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Ability to commute/relocate:
- Brighton: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Front of House Staff
6 months ago
Brighton, United Kingdom Post House Full timeDo you love working in a quirky and fun café venue, chatting to customers and delivering exceptional customer service? We are looking for a super-duper Front of House team member to join our team at Post House. **Who we are -** Post House is a unique, historic building in Brighton’s bustling Lanes district that has been transformed into a vibrant...
-
Front of House Staff
5 months ago
Brighton, United Kingdom Food For Friends Full timeJob Summary: We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House team memeber, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our customers. This position requires strong communication skills and the ability to work in a fast-paced...
-
Front of House Staff
5 months ago
Brighton, United Kingdom Tonkotsu Restaurants Full time**FRONT OF HOUSE** **Remuneration and Benefits** **Up to £13.42 per hour** - 100% of tronc goes to staff - Training and development, with genuine career development opportunities - Free meals after each shift - 50% off meals for up to four people when not working so you can hang out with friends and family - £100 Tonkotsu voucher for your birthday -...
-
Front of House Staff
6 months ago
Brighton, United Kingdom Tonkotsu Restaurants Full time**FRONT OF HOUSE** **Remuneration and Benefits** **Up to £15 per hour** - 100% of tronc goes to staff - Training and development, with genuine career development opportunities - Free meals after each shift - 50% off meals for up to four people when not working so you can hang out with friends and family - £100 Tonkotsu voucher for your birthday - Annual...
-
Front of House Staff
5 months ago
Brighton, United Kingdom Ahamraj Ltd Full timeWe are looking for **Full Time Front Of House Team Members **to start immediately in our fast paced, modern, award winning restaurant in Brighton. Are you: **Someone with a positive attitude.** **Confident.** **Excited by new challenges.** **Have a passion for great quality tasting food & drink.** **Hard working.** **Like working with a diverse...
-
Front of House Staff
5 months ago
Brighton and Hove, United Kingdom The House Restaurant Full timeThe House is a family run restaurant based in the South lanes, in the Centre of Brighton. Waiting staff will be required to provide excellent customer services, greet customers, take and serve food/drinks orders, arrange table settings, keep tables and the restaurant clean and tidy at all times. Applicant must have weekend availability. Pay from £9 an hour...
-
Front of House Staff
5 months ago
Brighton, United Kingdom Gelato Gusto Full timeWe are looking for enthusiastic, dynamic & motivated people for **a Front of House position**, providing an exceptional service to our customers and being responsible for the smooth running of day to day service. YOU WILL BE A PERFECT FIT FOR **GELATO GUSTO** IF: - You have had some experience in a similar customer focused environment. - Are able to stay...
-
Front of House
5 months ago
Brighton, United Kingdom Vios Cafe Full time**Job Title**: Front of House **Location**: Vios Cafe (21 Brighton Square, BN1 1HD) **Employment Type**: Full-time (5 working days / 40 hours per week) **Experience**: 3 years experience minimum **About Us**: Vios Cafe is a cozy and vibrant cafe known for its delicious offerings and commitment to quality. Owned by Greek brothers Constantine & Philippos, our...
-
Front of House
5 months ago
Brighton, United Kingdom hub by Premier Inn Full timeFront of House - Brighton City Centre Premier Inn - Hotel, Up to £11.12 per hour, 20 hours a week - guaranteed hours to plan your week around. **Front of House - Brighton City Centre Premier Inn -** Hotel** Come and be a Front of House Team Member at Brighton City Centre Premier Inn. As the friendly face of our hotel, use your fun personality and your...
-
Front of House Staff
5 months ago
Brighton, United Kingdom Rustico Full timeWe are a traditional pizzeria and Neapolitan eatery based in East Sussex, serving authentic Neapolitan street food in our eight restaurants, just like Nonna used to make. We have opportunities for experienced front of house staff to join us in our restaurants in Brighton and in Hove either part time or full time. You must have a proven experience in this...
-
Front of House Receptionist
5 months ago
Brighton, United Kingdom Plus X Innovation Full timeMAIN PURPOSE OF THE JOB: You will be responsible for running the front of house experience at Plus X Innovation hub, you will be working with a focus on creating a welcoming and professional environment for members. The role consists of customer service such as meet and greet duties, supporting the location managers in smooth running of the building and...
-
Front of House
6 months ago
Brighton and Hove, United Kingdom Toni&Guy Full timeLocation: Brighton We’re TONI&GUY, a British Hairdressing SuperBrand. Founded in 1963 with a single salon in Clapham, to 680 Salons and 7000 pioneers in hair and fashion across the Globe. TONI&GUY celebrate 60 years of innovation, creativity & hair excellence. We offer superior client services and haircare expertise as TONI&GUY hairdressers are educated...
-
Front of House Staff
6 months ago
Brighton, United Kingdom Fatto a Mano Pizza Full timeWe are looking for enthusiastic and experienced waiting staff to join the Fatto a Mano team. We’re committed to quality, from our ingredients to our service. We want people who want to be part of a valued team, in our young, expanding pizza business. You’ll get competitive pay rates, a share of tips, plus company discounts, benefits and a fun culture...
-
Front of House Operations Manager
2 weeks ago
Brighton, Brighton and Hove, United Kingdom N Family Club Full timeFront of House Manager Job DescriptionWe're N Family, inspired by futures, and focused on achieving every goal.As a Front of House Manager, you'll be the first point of contact for parents and children, providing a warm, efficient, and professional service.You'll oversee the nursery's kitchen and cleaning teams, manage budgets, rotas, and procurement, and...
-
Front of House Team Member
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Franco Manca Full timeAbout Franco MancaWe are a Neapolitan sourdough pizza restaurant with a passion for producing the best pizzas in the UK. We are looking for a Front of House team member to join our pizzeria team.Job DescriptionWe offer full-time or part-time shifts on an hourly pay rate + plus a generous share of tronc. Our Front of House team members enjoy:Tronc...
-
Brighton, Brighton and Hove, United Kingdom Metropolitan Gaming Full timepbJob Summary/b/ppWe are seeking a highly skilled and experienced Front of House Food and Beverage Manager to join our team at Metropolitan Gaming. As a key member of our management team, you will be responsible for overseeing the delivery of exceptional food and beverage service to our guests./ppbMain Responsibilities/b/pulliSupervise and organise all staff...
-
Front of House Team Leader Position
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Stonegate - Pub & Dining Full timeFront of House Team Leader RoleAt Stonegate - Pub & Dining, we are seeking an experienced Front of House Team Leader to support our team in delivering exceptional guest experiences.We are looking for a passionate and skilled individual who can create a welcoming atmosphere for our guests and work collaboratively with the management team to achieve business...
-
Nursery Front of House Manager
3 weeks ago
Brighton, Brighton and Hove, United Kingdom N Family Club Full timeFront of House ManagerWe're N Family, a nursery group that inspires futures and empowers people to achieve their goals. We're looking for a skilled Front of House Manager to join our team.As a Front of House Manager, you'll be the first point of contact for parents and their children, providing a warm and efficient service. You'll manage the nursery's...
-
Front of House Customer Service
6 months ago
Brighton, United Kingdom YourPDS Full time**Job Title: Front House Customer Service** **Location**:49 Norfolk Square, Brighton **Salary**:£26,000 per annum (rising to £29,120 after the first year) **Hours**: Monday: 10am-6pm Tuesday: 10am-7pm Thursday: 10am-6pm Friday: 10am-7pm Saturday: 11am-5pm **About Us**: We are a busy and vibrant phone shop located in the heart of Brighton. We pride...
-
Front of House Team Member
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Slim Chickens Full timeFront of House Team MemberAbout UsSlim Chickens is a rapidly expanding restaurant chain in the UK, known for serving high-quality chicken and providing excellent customer service. We are seeking a Front of House Team Member to join our team and help us deliver an exceptional guest experience.As a Front of House Team Member, you will be the face of our brand,...