Strategic Creditor Alliances Manager

1 month ago

Bedford, United Kingdom Reed Talent Solutions Full time

**About the role**
**_Key objectives include embedding MaPS’ policy positions on supportive debt collection practices and creating new creditor referral partnerships for the Money Adviser Network._**
**Key Responsibilities**
**Some of the key accountabilities of theStrategic Creditor Alliances Manager;**:

- To support the embedding of MaPS initiatives with the UK debt collection industry both in the public and private sectors.
- Provide policy and technical guidance on creditor matters to the MaPS UK Partnership Team
- Ensure we gain maximum creditor reputational benefit from our initiatives in debt advice.
- Understand creditor partner objectives, key debt strategies and leaders so that we are in a credible position to collaborate on specific initiatives.
- To elevate and strengthen senior working relations with creditors, their regulators and industry bodies.
- To build senior level networks between MaPS and senior figures in the debt collection industry.
- To be the face of MaPS for senior creditor policy stakeholders for matters relating to debt management and represent the organisation at creditor advisory groups and / or boards relating to debt collection.
- Working with internal colleagues and resources to execute market engagement strategies and initiatives to generate quality leads to embed MaPS partnership offerings for creditors.
- Providing MaPS’ leadership team with progress and results of marketing initiatives and strategies.
- Maintaining a technical knowledge of MaPS’ initiatives from a creditors perspective to inform project requirements for future phases or refinements.
- Leading on training and guidance for creditor collections agents.

**Essential skills and criteria**
**It is essential for theStrategic Creditor Alliances Manager to demonstrate the following skills and experience**:

- Have a strong network in at least one creditor sector and debt advice sector
- Some expertise in creditor debt collection, litigation and arrears processes.
- Strong presentation and verbal communication skills.
- Project management skills.
- Awareness of third sector, public sector or local government is desirable.
- Outstanding written communication, including the ability to produced structure reports and briefings to strict deadlines.
- Experience of building and maintaining industry networks including at sector events

**Working for MaPS**
The Money and Pensions Service is establishing a new head office in Bedford, where we will be a key employer in the town. Whilst it will be some time before our new offices are fully open, we are keen and excited to be recruiting for a variety of roles as webuild our new team(s) over the coming months.
We are already forging great relationships with Bedford Borough Council and other local organisations to ensure that we are an active part of the community and fully integrated to play our part in the Government’s “levelling-up” strategy. This is a wonderfulopportunity for you to be one of the first colleagues to join us in Bedford and to be an integral part of helping us establish ourselves in the town.
At the heart of the Money and Pensions Service are our values - caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other.We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values:
- **Caring**
We care about our colleagues and people whose lives we are here to transform.
- **Connecting**
We will transform lives through our ability to make positive connections.
- **Transforming**
We are committed to transforming lives and make a positive societal impact.

**About MaPS**
At MaPS, we help people - particularly those most in need - to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance anddebt advice throughout their lives, however and whenever they need it.
**About our people**
**Our inclusive working environment**
By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We workhard to ensure that we have a progressive approach to inclusion, equity and belonging.We really do want our colleagues to “bring their whole selves to work.”
By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.
**Working for MaPS**
The Money and Pensions Service is establishing a new head office in Bedford, where we will be a key employer in the town. Whilst it will be some time before our new offices are fully open, we are keen and excited to be recruiting for a variety of roles as webuild our new team(s) over the coming months.
We are already forging great...

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