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Receptionist

4 months ago

Reading, United Kingdom Hungry Horse Full time

Company Description

As a Receptionist, you will help our customers check in on arrival and support in resolving any issues they may have during their stay. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Additional Information

**We’re all about rewarding our team’s hard work, that’s why**

You’ll receive a competitive salary, pension contribution as well as:

- **The chance to further your career across our well-known brands **- as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- ** Discount of 33% for you and 15% for your loved ones on all of our brands** - so you enjoy your favourite food and drink at a discount.
- ** Free employee assistance program** - mental health, well-being, financial, and legal support because you matter
- ** Discount of 50% for you and 25% for your loved ones** at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank.
- ** Wage Stream** - access your wage before payday for when life happens.
- ** Retail discounts** - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more

**Job Description**:
**As a Receptionist, you will...**
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Meet and greet our customers and check them into their hotel room upon arrival
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

**What you’ll bring**
- Willingness to learn and expand your skills
- Have a great eye for detail, making sure every pint is poured to perfection
- A passion for giving great service and making sure every customer receives a warm welcome
- A positive can-do attitude and be a real team player