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Night Porter

3 months ago

Edinburgh, United Kingdom Holiday Inn Edinburgh Full time

**Night Porter**:
**HI Edinburgh****:
**The Opportunity**

We are looking for a reliable and responsible Night Porter to join our team and ensure the smooth running of the hotel during the night shift. The Night Porter will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.

**Responsibilities**:

- Managing guest requests and ensuring they are handled promptly and professionally.
- Maintaining security and safety procedures during the night shift.
- Performing regular security checks throughout the hotel.
- Providing general support to the hotel staff during the night shift.
- Assisting with any maintenance or housekeeping tasks that may arise.
- Setting up meeting rooms and other areas as required.
- Serving food and beverages to guests as required.
- Checking guests in and out of the hotel as required.
- Handling any emergency situations that may arise.
- Preparing reports for senior management as required.

**Benefits**
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
- Previous experience working in a hotel or similar environment, preferably in a night porter role.
- Excellent customer service skills and a friendly, professional demeanor.
- Strong communication and interpersonal skills.
- A good understanding of safety and security procedures.
- The ability to remain calm and composed in high-pressure situations.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
- Good organizational skills and attention to detail.

**Hotel**

Our hotel, the Holiday Inn Edinburgh, is ideally located midway between Edinburgh Airport and the city centre, making it a perfect base to explore all the attractions and sights that Edinburgh has to offer. Our Academy Conference Centre offers 14 meeting rooms, located on the 5th floor of the hotel with panoramic views of the Pentland Hills, accommodating up to 120 guests.

Our hotel boasts 303 bedrooms, including Executive and Family rooms. Our dining options include the excellent Traders Restaurant, a café, and a relaxing bar. We also offer a fully equipped gymnasium, swimming pool, sauna, and spa to help you relax and unwind.

**About us**

We have 46 hotels in our growing UK p