Sommelier

**Category**:
Hotel

**Vacancy Type**:
Permanent*
Full Time

**Salary**:
Competitive

**Closing Date**:
Sun, Jan 8, 2023

**Location**:
Ship Based

Welcome to The Olsen Way.
In recent years, we have seen a new era emerging in cruising.
There is a trend for everything to get bigger and busier, and for a cruise to be seen as an alternative to a large luxury resort, with a limitless flurry of activity.
But this is not for us.
We believe there is another way to cruise. A way that is based on five generations of seafaring.
Where cabins are called cabins and ships look like ships.
Where the journey is as important as the destination.
In our world, smaller is better, and we believe in keeping the experience on board uncrowded, warm and civilised - treating passengers as guests, like the family run business we are.
It would be easy to follow the trends and go with the crowds. But we never will.
Fred. Olsen Cruise Lines is a family run company, well known for our quality cruises and the ‘personal’ touch we offer our guests.
The Sommelier directs the daily operation of vessel’s Wine Sales Operation including the effective administration, supervision and execution of programs consistent with the company standards and goals of providing excellent service while generating maximum revenue.
Responsibilities include:

- Directs and ensures the implementation and execution of corporate policies and procedures within the Restaurant department as they relate to wine sales
- Controls, measures and reports Dining venues performance on a daily basis and takes required corrective action to ensure operations are in accordance with the company standards and objectives
- Develops and recommends promotional programs to maximize wine sales. Identifies market needs and trends, creates concepts and communicates these to the Restaurant & Bar Manager. Monitors product movement on-board and special offers. Plans and implements an effective sales plan and promotional activities in each dining/bar outlet
- Responsible for exceeding guest satisfaction standards and rating according to company goals. Introduces him/herself to VIP’s and Suite guests within 24 hours of boarding. Identifies wine drinkers and wine lovers early in the cruise and guides Restaurant/Bar waiters to make good recommendations and practice up-selling

In return, you will receive a competitive salary and a 4:2 work rotation of four months on board followed by 2 months of leave.
This is an exciting opportunity to work on board our cruise ships, travelling to worldwide destinations whilst enhancing our guests' holiday experience. This is your chance to give our guests the experience of a lifetime

**Job Types**: Full-time, Permanent