Parking Representations Officer
3 weeks ago
**The role** About Southwark**:
Southwark Council is an exciting place to work as we transform our work to reflect our drive for excellence. We recognise that having the right people, with the right experience and skills, in the right jobs is at the heart of our organisation. Without this, we cannot deliver. We believe that everyone in the team is a valued member, and we will give you responsibility and the opportunity to make a difference from the beginning.
**The Role**:
We are seeking to recruit 5 experienced parking representation officers to assist in the continuous improvement of our parking service. The post is based in London Bridge at our Tooley Street offices.
You will contribute to achieving quality customer care, including providing excellent customer service to our residents using your detailed knowledge of parking and traffic enforcement.
You will use your IT, people skills and knowledge to carry out various activities, including dealing with representations, parking appeals and customer complaints at other stages of the statutory process and providing feedback on issues raised to management and contractors.
To ensure that service targets are met, and continuous improvement is achieved.
An essential part of the role is to keep up-to-date with knowledge of the legal framework surrounding parking and traffic enforcement, including Government guidelines and statistical returns.
**Recruitment timetable** Recruitment Timetable**
Closing date: Saturday, 7 January 2023
Interview date: Friday, 20 January 2023
SWC1
Job Reference: SC05381
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