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Recruitment Administrator Supervisor

1 month ago

Rustington, United Kingdom Compass Fostering Full time

The Compass Community is an independent social care provider with an excellent reputation for providing high quality and tailored packages of care to children and young people through the provision of Fostering, Residential and Educational services, committed to making a lasting difference to children’s live.

We are looking for a highly motivated Recruitment Administrator Supervisor to support the activities associated with the promotion and recruitment of quality Foster Carers.

Recruitment Administrators are responsible for ensuring that all necessary checks and references are obtained within set deadlines so applicants can progress to become Foster Carers or members within the Compass Community. The Recruitment Administrator Supervisor will manage and lead the Recruitment Administrators on a day-to-day basis and would be responsible for managing/monitoring caseloads and ensuring that cover is in place where and when necessary. To work alongside the Foster Carer Recruitment and Integration Manager, Panel and Assessment team and the regional teams to ensure all assessments are dealt with efficiently and effectively.

**Key Responsibilities**:

- To assist where necessary with RA Caseloads, holding weekly individual meetings with the RA’s to ensure all assessments are on track and raise any concerns with the Recruitment Manager.
- To ensure that timescales are adhered to (in accord to the RA Workflow) in sending out applicants references and checks, that RA are chasing paperwork to ensure all documentation is received prior to panel date.
- To Support RA’s with any issues/queries that arise throughout the day.
- To ensure all RA’s are following the RA Workflow and offer guidance and assistance in order to meet this.
- To be the point of contact for the Panel and Assessment team for any concerns regarding assessments.
- To be available to Independent Assessment Social Workers, Workshops and Live Q and A sessions with new applicants.
- To be based in Rustington to help support all team members.
- Work within the provisions of the Data Protection Act, observing strict confidentiality in relation to all aspects of work undertaken.
- To uphold the confidentiality agreement and respond sensitively and professionally in supporting and maintaining professional relationships with colleagues and all contacts who work with the agency.
- To be aware of equal opportunities issues and to work positively towards anti-discriminatory and anti-racist practice.
- To hold individual annual appraisals and 12 weekly Supervision with all RA’s

**Reporting to-** Foster Carer Recruitment and Integration Manager.
- Experience working in a customer service environment.
- Strong administration skills, including recording information digitally.
- Proven experience of being able to multi-task and work to tight deadlines.
- The ability to manage their own time and caseload on a day-to-day basis.
- Previous Supervisor and/or Management experience.
- A good knowledge of Social Care
- Experience in a similar role.

**Why Work for Compass?**
- Access to discounts, deals, and offers through Medicash.
- Additional day’s leave for your birthday
- Mental Health and Wellbeing Days leave
- Length of Service Awards with increasing leave following 2 years’ service
- Death in Service Payment
- Clear progression through to management roles
- Win up to £150 pcm in our monthly REACH awards
- Team Days
- Staff & carer recommendation bonus

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Experience**:

- customer service: 1 year (required)
- supervisor/management: 1 year (required)

Work Location: One location

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