Hotel Services Supervisor

6 days ago

Earl's Court Station, United Kingdom Compass Group Full time

We're currently recruiting an ambitious Hotel Services Supervisor to help us create exceptional food experiences.

As a Hotel Services Supervisor, you will be responsible for creating an outstanding culinary experience. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
- To be polite, professional and friendly at all times with customers, clients and colleagues
- To ensure the highest level of customer care is adhered to at all times
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
- To maximise all sales opportunities through selling techniques
- To accept payment and give change to customers, including operating a till
- To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
- To actively gain customer feedback, passing information gained onto your line manager to make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
- To report health and safety issues to your line manager, including all accidents and near misses
- To promote good safety habits and methods of work
- To serve customers with hot and cold food and beverages on a counter during service times
- To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes

**Hotel Services Supervisor - Cromwell Hospital**
- £12.36 per hour
- 40 hours per week
- Previous experience supervising frontline teams within a similar environment
- Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
- Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
- Customer service focused
- Team player and can-do attitude
- Takes pride in personal appearance and hygiene
- Self motivated and able to use own initiative
- Ability to work under pressure whilst maintaining a positive attitude

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/1311/92942001/52407793/ONE

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

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