Ward Administrator

3 weeks ago

Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

We are currently looking to recruit an experienced, enthusiastic and motivated Ward Administrator to join our inpatient physical health team based within the South locality of Cambridgeshire within the Older Peoples and Adults Directorate incorporating Community Rehab Unit at Davidson House, Cambridge. This ward provides rehabilitation to patients after prolonged periods of care in acute hospitals or whilst recovering from physical injuries

This post is open to those with the right attributes to enhance a team. In return we will provide the necessary support to ensure your development within your role.

We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.

This post includes working on a Saturday.
- Previous Applicants need not apply*

The post holder will provide a comprehensive administrative service within the team, providing efficient, effective and timely support for OPAC. Such support will include liaison with Consultants, Modern Matrons, Trust staff and OPAC colleagues, to ensure effective communication and systems are maintained for the receipt and onward delivery of all administration duties

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities.
- This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager.
- Provide full administrative support to the Ward team, word processing of all forms of correspondence, reports and summaries that are required by the team including Audio / Big Hand if required.
- Act as first point of contact for all staff and visitors to the ward, answer telephone calls within the defined timeframe. Taking messages from the public, health colleagues and other agencies, passing on messages appropriately. Set up communication systems relevant to the wards to ensure all team members receive relevant information.
- Assist Ward Manager in the planning of various projects throughout the year.
- Enter data on to the computerised system, producing daily bed state information.
- Maintain systems of recording patient admission and discharge status in liaison with the discharge planning team.
- Compile data on admissions and discharges using SystmOne.
- Assist in maintaining adequate staffing levels by booking bank and agency staff on E-roster.
- Assist in managing ward staff records by, recording sickness, training and study leave ensuring confidentiality is maintained.
- Attend and book rooms for team meetings, take minutes and distribute minutes.
- Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
- Undertake training of new staff as directed by Line Manager and / or other Managers.
- Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post. This may mean commuting to another location.
- Report maintenance and equipment faults to facilities and monitor completion of work and repairs.
- Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
- Enter service user survey’s on to the Meridian database.
- Maintain ward stationery and stock levels and PPE.
- Inputting and updating service user information and service user / team activity on computerised information systems, creating service user notes where necessary and according to policies and procedures.
- To book hospital transport / interpreters for service users.
- To publish adverts using Trac and support the recruitment administration throughout the process.
- Keep a safe record log for banking and retrieval of patient’s money and valuables.

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