Management Opportunities
1 month ago
**At Victoria’s Secret the Management Teams own **the total customer experience, culture, and sales performance of a single Victoria’s Secret business unit (Lingerie, PINK, and Beauty). T
- **Key Responsibilities**:_
- To perform this job effectively you must be able to perform all the responsibilities satisfactorily. _
Talent:
∙ Facilitates select sales associate onboarding and training modules.
∙ Schedules and leads associate observations
∙ Identifies personal successor and co-creates individual development plans.
∙ Tracks attendance of assigned team
∙ Leads and demonstrates the company values and behaviors within the store at all times.
Brand:
∙ Executes business unit initiatives and strategies (Sales Education, Launches, Events, Brand Promotions, and Product Testing)
∙ Sets direction for “Best at Bras” culture of business unit. Personally demonstrates and provides coaching to assigned team through bra journey execution, fitting room observations and building customer loyalty.
∙ Owns the overall appearance and presentation of merchandising strategies of the business unit by executing brand guide planning, mapping, and execution.
∙ Develops short term sell thru strategies with use of visual merchandising filters.
∙ Maintains the updates floor plan and fixture block leveraging the Digital brand guide and fixture database.
∙ Gains business insight and takes action by reviewing business unit results daily, weekly, monthly and linking behaviors to actions.
∙ Takes initiative to understand the business unit and offer solutions on how the store can drive sales growth.
∙ Leads the entire sales floor while assigned to the role of Customer Sales Lead (CSL) and ensures the team is delivering the best buying environment for the customer. Owns 6-8 segments per week
∙ Spends 6-8 non-csl segments a week in business unit coaching sales associates, demonstrating selling behaviours, and providing feedback to CSL on customer experience.
∙ Has knowledge of all responsibilities of the Sales Associate and Sales Specialist role and is able to supervise and engage with the customer concurrently in order to deliver a best-in-class customer experience.
∙ Reinforcing store strategies to reduce shrink and build personal capabilities in, asset protection.
Operations:
∙ Communicates with ASM and Brand Manager to ensure proper scheduling for all aspect of the business unit.
∙ Works with SM and ASM to determine payroll management
∙ Completes monthly associate availability check-ins with assigned team to ensure availability meets business and associate needs.
∙ Collaborates with peers to ensure seamless communications and execution of overall store results.
∙ Executes and/or directs product lifecycle activities during open hours of assigned business unit to drive merchandise availability.
∙ Executes store opening and closing procedures and recovery.
∙ Follows Calendar of Assumption of role with discipline.
- **Success Measures**:_
∙ Sales Growth (Likes)
∙ Payroll % to plan
∙ Turnover
∙ £/FS Growth
∙ Sales Goals
∙ Shrink
∙ Internal Promotions
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
Work Location: In person
-
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