Shift Supervisor

4 weeks ago

Newbury, United Kingdom Star Inn Kingsclere Full time

**DUTIES & RESPONSIBILITIES**

**Our Guests**

Deliver excellent guest service, at all times by:

- Giving every guest a friendly welcome when they enter the business
- Explaining the service cycle, our products, our great offers and events
- Serving guests in turn, quickly and efficiently
- Using situational selling - making recommendations that are appropriate to the guest
- Serving and presenting all our food and drink products perfectly - product quality, temperature and brand standard
- Valuing our guests by engaging them in appropriate conversation / banter
- Valuing regular guests by remembering their names, their likes and dislikes, favourite products etc.
- Talking to every guest about the guest experience survey
- Checking guests are enjoying their meals
- Dealing with guest queries and resolving complaints quickly and professionally
- Giving every guest a genuine farewell and encourage them to return
- **Managing guest profile and behaviour to ensure the right atmosphere is maintained at all times**:

- **Our People**:

- Complete shift buzz briefs and debriefs to agree and communicate sales and guest experience targets and results.
- Ensure the whole team communicates and works well together to ensure great guest service.
- Provide direction, feedback and coaching to team members on shift to improve performance and ensure the delivery of excellent guest service. Allocate job roles and duties for the shift.
- Complete new team member job role training and training reviews. Coach & develop team members.
- Take a lead role in and contribute at team meetings.
- **Our Practices**:

- Take pride to ensure all areas of the business (both internal and external) are clean and tidy, at all times.
- Work with the team in all areas of the business to ensure the business is set up and closed down to brand standard including stock rotation and prep and par processes. Ensure daily and weekly cleaning tasks are completed.
- Ensure team complete all appropriate company documentation, due diligence records and key tasks on every shift.
- Cellar management including care of cask ales and line cleaning.
- Keep up to date with current promotions and new products.
- Maintain personal knowledge by completing in-house training, online eLearning, workbooks and off-job courses.
- Always adhere to brand standards, licensing law and all company policies & procedures.
- Carry out management team requests and brand instructions.
- **Our Profits**:

- Maintain accurate stock control, including ordering, delivery checks, line checks and wastage procedures.
- Deal with deliveries and report any loss or damages to the duty manager.
- Cover management days off - business opening and closing routines.

Complete business admin as required by the manager. Responsible for cash management.

**Job Types**: Full-time, Part-time

**Job Types**: Full-time, Permanent

Work Location: In person

  • Shift Supervisor

    2 weeks ago

    Newbury, United Kingdom Sizzling Pub & Grill Full time

    As Shift Supervisor at the Swan, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Sizzling Pub & Grill the UK’s most loved value pub brand. With generous portions, sizzling skillets and bags of community spirit. If you’ve got...

  • Shift Supervisor

    1 month ago

    Newbury, United Kingdom Toby Carvery Full time

    As Shift Supervisor at Toby Carvery - Newbury, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit...

  • Shift Supervisor

    4 weeks ago

    Newbury, United Kingdom Toby Carvery Full time

    As Shift Supervisor at Toby Carvery - Newbury, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit...

  • Shift Supervisor

    4 weeks ago

    Newbury, United Kingdom Toby Carvery Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!  As Shift Supervisor at Toby Carvery - Newbury, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll...

  • Shift Supervisor

    2 weeks ago

    Newbury, West Berkshire, United Kingdom Toby Carvery Full time

    No CV to hand? No problem We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you As Shift Supervisor at Toby Carvery - Newbury, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a...

  • Starbucks Shift Supervisor

    1 month ago

    Newbury, United Kingdom EG Group Full time

    Job description:Role: Starbucks Shift SupervisorLocation: Newbury, RG20 9EDHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: £12.25Bonus Scheme: Quarterly Bonus Incentive!Company:  EG GroupThis Starbucks store is located on the A434, Newbury Transport Essential We are looking for a dedicated Shift Supervisor who can lead, inspire, and...

  • Shift Supervisor

    4 weeks ago

    Newbury, United Kingdom Toby Carvery - South East Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Shift Supervisor at Toby Carvery - Newbury,you’ll give a warm welcome to everyone who visits. With a passion for great service andtraining great people, you’ll lead a...

  • Starbucks Shift Supervisor

    1 month ago

    Newbury, United Kingdom EG Group Full time

    Role: Starbucks Shift SupervisorLocation: Newbury, RG20 9ED Hours: Part-Time / Full-Time Hours Available / Permanent Hourly Rate: £12.75 Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group This Starbucks store is located on the A434, Newbury Transport Essential  We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate...

  • Starbucks Shift Supervisor

    4 weeks ago

    Newbury, United Kingdom EG Group Full time

    Role: Starbucks Shift SupervisorLocation: Newbury, RG20 9ED Hours: Part-Time / Full-Time Hours Available / Permanent Hourly Rate: £12.75 Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group This Starbucks store is located on the A434, Newbury Transport Essential  We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate...

  • Starbucks Shift Supervisor

    2 weeks ago

    Newbury, United Kingdom EG Group Full time

    Role: Starbucks Shift SupervisorLocation: Newbury, RG20 9ED Hours: Part-Time / Full-Time Hours Available / Permanent Hourly Rate: £12.75 Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group This Starbucks store is located on the A434, Newbury Transport Essential  We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate...

  • Starbucks Shift Supervisor

    4 weeks ago

    Newbury, United Kingdom EG Group Full time

    Job description:Role: Starbucks Shift SupervisorLocation: Newbury, RG20 9EDHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: £12.25Bonus Scheme: Quarterly Bonus Incentive!Company:  EG GroupThis Starbucks store is located on the A434, Newbury Transport Essential We are looking for a dedicated Shift Supervisor who can lead, inspire, and...

  • Starbucks Shift Supervisor

    4 weeks ago

    Newbury, United Kingdom EG Group Full time

    Job description:Role: Starbucks Shift SupervisorLocation: Newbury, RG20 9EDHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: £12.25Bonus Scheme: Quarterly Bonus Incentive!Company:  EG GroupThis Starbucks store is located on the A434, Newbury Transport Essential We are looking for a dedicated Shift Supervisor who can lead, inspire, and...

  • Starbucks Shift Supervisor

    3 weeks ago

    Newbury, United Kingdom EG Group Full time

    **Role**: Starbucks Shift Supervisor **Location**: Newbury, RG20 9BX **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.55 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire and motivate a team to join our welcoming Starbucks Store! Our...

  • Starbucks Shift Supervisor

    3 weeks ago

    Newbury, United Kingdom EG Group Full time

    **Role**: Starbucks Shift Supervisor **Location**: Newbury, RG20 9BX **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.60 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire and motivate a team to join our welcoming Starbucks Store! Our...

  • Starbucks Shift Supervisor

    2 weeks ago

    Newbury, United Kingdom EG Group Full time

    **Role**:Starbucks Shift Supervisor **Location**:Newbury, RG20 9ED **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£12.25 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group **This Starbucks store is located on the A434, Newbury** **Transport Essential** We are looking for a dedicated Shift Supervisor who...

  • Shift Supervisor

    2 weeks ago

    Newbury, West Berkshire, United Kingdom Star Inn Kingsclere Full time

    DUTIES & RESPONSIBILITIESOur GuestsDeliver excellent guest service, at all times by:Giving every guest a friendly welcome when they enter the business Explaining the service cycle, our products, our great offers and events Serving guests in turn, quickly and efficiently Using situational selling making recommendations that are appropriate to the guest...

  • Live in Supervisor

    3 weeks ago

    Newbury, United Kingdom The Star Inn Full time

    **Salary**: £10.00 per hour **Benefits**: - Company pension - Cycle to work scheme - Discounted or free food - Employee discount - On-site parking - Store discount Schedule: - 8 hour shift - Day shift - Holidays - Monday to Friday - Weekend availability Ability to commute/relocate: - Newbury RG204SY: reliably commute or plan to relocate before...

  • Supervisor

    2 weeks ago

    Newbury, United Kingdom Savers Full time

    **Supervisor** **Role Purpose**: Are you keen to join an expanding business with opportunities to develop your career and who love you as you are? Savers are recruiting for a Supervisor/Team Leader who has a positive can-do attitude, loves selling fantastic products and enjoys working as part of a team and leading when required. Wearing our Savers uniform...

  • Retail Supervisor

    2 weeks ago

    Newbury, West Berkshire, United Kingdom Aqumen Business Solutions Full time

    Are you an experienced Retail Supervisor or Keyholder looking to take the next steps on the path to Retail Management? If you are, read on.This role is 25-30 hours per week.Our client is a growing retail brand with a presence in over 25 countries worldwide and is looking to recruit a Supervisor for their store in Newbury.Job Role of a Retail Supervisor:To...

  • Supervisor

    1 week ago

    Newbury, United Kingdom Starbucks Full time

    Role: Starbucks Shift SupervisorLocation: Newbury,RG20 9EDHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: £12.75Bonus Scheme: Quarterly Bonus Incentive!Company: EG GroupThis Starbucks store is located on theA434, Newbury