Credit Control Team Leader

5 months ago

Westbury, United Kingdom Rygor Auto Full time

Job Advert

**Credit Control Team Leader**

Westbury, Wiltshire

£27,500 rising to £29,000 upon passing 6 month probation period.
- 40 Hours: Mon - Fri 9:00 - 17:30. 30 minutes unpaid break.

**The Credit Control Team Leader is expected to supervise the Credit Control Team. The Team Leader will be flexible, adaptable and able to work using their own initiative and understands the value of teamwork. They will be motivated by wanting to help others and the team to achieve goals. They will take pride in helping both team members, customers and internal management.**

Duties will include, but will not be limited to, the main responsibilities given below.
- Deputising for the Finance Manager as and when required for all credit control related tasks and issues.
- To inspire the team to work together to achieve team and individual targets/KPI’s and to recognize any under-achievers/problem areas and identify areas of concern and resolve.
- Managing the Credit Control team on a daily basis ensuring all tasks are covered, completed accurately, on time and efficiently and solving any escalated problems.
- Motivate the team to work effectively and to a high standard, inspiring a positive attitude to quality and communication.
- Monitoring the skills of team members, to identify and deliver training and development opportunities.
- Checking quality and accuracy of individual's and team's work, ensure errors corrected and identify training needs.
- Carry out regular one-to-one staff meetings and annual individual staff appraisals for the team.
- Reporting of team achievements and ledger balances to the Finance Manager.
- Managing the Credit Controllers SL Debts across all Companies ensuring all payments are allocated accurately and aged debt is being chased and monitored and report fully on this to Finance Manager.
- Managing Vehicle Debt and the salespersons/Administrators involved. Maintaining the vehicle ledger to mínimal outstanding debt and reporting all data and debt to Sales Team and Line Manager/Directors.
- Managing the Warranty Account Controller and ledger debt, ensuring all payments are allocated accurately and aged debt is being chased and monitored and report fully on this to Administrators and Line Manager/Directors.
- Ensuring own individual KPI’s are met which are based on Teams achievements.
- Maintaining the Vehicle Funding Ledger. Funding Vehicles, vigilant monitoring and repaying when applicable.
- Have a full understanding and knowledge of the daily Sales Ledger Financing Reconciliation, ensuring this is completed daily and accurately and all aspects checked prior to completion.
- Implement training for all roles Ensuring Team cover on all tasks for any absences.
- Must learn and understand all Credit Control tasks to be able to cover in event of absences when needed and to be able to trouble shoot/problem solve Teams queries and errors.
- Any ad hoc Duties as and when required by the Finance Manager

**This role will be a great fit for you if**:

- Excellent communication, motivational and negotiation skills.
- Ability to plan, organise, delegate and to provide leadership to staff.
- Self-confident and assertive able to adapt behaviours to different situations.
- Experience in managing a team.
- Proficient in Excel.

*** About Rygor**

We are an award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors.

Our business has developed and gone from strength to strength in recent years. We have invested in extensive renovations of our sites across the country and continue to open new sites too; including a brand-new branch in Reading, which opened in December 2022.

We have multiple industry and network awards under our belt and provide exceptional customer service, which Sets Standards. What’s more, we are officially a Great Place to Work️, meaning we really do have a great company culture which embodies our values of Rewarding, Reliable and Respectful.

*** Our Values & Behaviours**

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.

**Rewarding**

I am grateful. I am courageous. I am curious.
- We love to say “thank you” to our team members, and we promise to let you know when you have done a great job. We will make sure you feel rewarded and valued, every step of the way. We all value our customers and go the extra mile to set standards for them - every single time they visit. You are a natural helper and have exemplary manners, you enjoy saying a simple “thanks” to your colleagues.

**Reliable**

I am honest. I am attentive. I am trustworthy.
- Our customers can depend on us to keep their vehicles on the road with exceptional service, and our team members can trust us to set standards for them through ope

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