Customer Team Leader

5 months ago

Saddleworth South, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 22-24 King Street, Delph, Oldham, OL3 5DQ- Pay: £13.32 per hour- Contract: 30 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    6 months ago

    South Brent, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Church Street, South Brent, TQ10 9AB - Pay: £12.10 per hour + great benefits - Contract: 18 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings at 6am, afternoons, late evenings until 11pm and weekends, to be discussed at interview. - Full training given- You...

  • Customer Team Leader

    5 months ago

    South London, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 173-175 South Lambeth Road, London, SW8 1XW - Pay: £13.45 per hour + great benefits including London allowance - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be...

  • Customer Team Leader

    6 months ago

    South Shields, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Mortimer Road, South Shields, NE34 0RU - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at interview. - Full training given-...

  • Customer Team Leader

    4 days ago

    South Benfleet, United Kingdom Co-op Full time

    Closing date: 25-11-2024 Customer Team Leader   Location: 289-291 High Road, South Benfleet, SS7 5HA Pay: £13.32 per hour Contract: 21 hours per week + regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    1 week ago

    South Benfleet, United Kingdom Co-op Full time

    Closing date: 25-11-2024Customer Team Leader   Location: 289-291 High Road, South Benfleet, SS7 5HA Pay: £13.32 per hour Contract: 21 hours per week + regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including afternoons, late evenings (store closing) and weekends, to be discussed at interview Are you ready to apply Make...

  • Customer Team Leader

    3 days ago

    SOUTH BENFLEET, United Kingdom Co-op Full time

    Closing date: 25-11-2024 Customer Team Leader   Location: 289-291 High Road, South Benfleet, SS7 5HA Pay: £13.32 per hour Contract: 21 hours per week + regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    5 months ago

    Peterhead South and Cruden, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Kinmundy Road, Peterhead, AB42 2AE- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at interview.- Full, paid training provided- - You must be...

  • Customer Team Leader

    6 months ago

    Peterhead South and Cruden, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Station Road, Mintlaw, AB42 5EE- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Service Team Leader

    1 week ago

    South Shields, South Tyneside, United Kingdom Greggs Full time

    About the RoleWe are seeking a skilled and dedicated Customer Service Team Leader to join our team at Greggs. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a clean and welcoming environment, and supporting our Shop Manager and Supervisors.The ideal candidate will have previous experience in a...

  • Team Leader

    6 months ago

    South Shields, United Kingdom Cooplands Bakery Full time

    **Role**: Cooplands Team Leader **Location**: South Shields, NE33 1JE **Hours**: Part-Time 16 Hours Available/ Permanent **Hourly Rate**: £11.15 per hour **Company**: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team...

  • Customer Services Team Leader

    1 month ago

    Sutton, South East, London, United Kingdom HAYS Full time

    Customer Service Team Leader. Temporary to Permanent. Start Immediately. Your new company A multinational British security company that operates across a multitude of sectors, including security, facilities management, employment services and care. They operate in over 70 countries and are well-positioned in fast-growing markets.Your new role As a Customer...

  • Team Leader

    4 weeks ago

    South Shields, United Kingdom EG Group Full time

    Job description:Role: Cooplands Team Leader  Location: South Shields, NE33 1JEHours: Part-Time/ 16 Hours Available/ PermanentHourly Rate: £12.25Company: Cooplands Bakery   What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders are...

  • Team Leader

    4 weeks ago

    South Shields, United Kingdom EG Group Full time

    Job description:Role: Cooplands Team Leader  Location: South Shields, NE33 1JEHours: Part-Time/ 16 Hours Available/ PermanentHourly Rate: £12.25Company: Cooplands Bakery   What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders are...

  • Team Leader

    2 weeks ago

    south shields, United Kingdom Cooplands Full time

    Role:Cooplands Team Leader Location:South Shields, NE33 1JEHours:Part-Time/ 16 Hours Available/ PermanentHourly Rate:£12.25Company:Cooplands Bakery What will my role look like?We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders are responsible for managing the...

  • Team Leader

    3 months ago

    South Shields, United Kingdom EG Group Full time

    Role: CooplandsTeam Leader Location: South Shields, NE33 1JE Hours: Part-Time/ 16 Hours Available/ Permanent Hourly Rate: £12.25 Company: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders are responsible for...

  • Team Leader

    5 months ago

    South Shields, United Kingdom Card Factory Full time

    Job Introduction **Location: 349 Prince Edward Road, South Shields, NE34 7LZ** **Contracted Hours Available: 22** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and...

  • Team Leader

    5 months ago

    South Molton, United Kingdom Cooper Golding Recruitment Full time

    **Team Leader wanted.** Our North Devon Client would like to welcome you to work with a collaborative team, build meaningful relationships with top-tier Aerospace Industry professionals, and shape the future of their site in an ever-evolving industry. Get great pay and company benefits such as company pension, health/dental care and a variety of other...

  • Customer Service Team Leader

    1 day ago

    Bracknell South, United Kingdom GBK Full time

    About Gourmet Burger KitchenAt Gourmet Burger Kitchen (GBK), we're passionate about serving the best burger experience in town. We're a dynamic team of food lovers who are dedicated to delivering exceptional customer service and creating a fun, relaxed environment for our guests.Role OverviewWe're looking for an experienced Assistant Manager to join our...

  • Team Leader

    3 weeks ago

    South Shields, South Tyneside, United Kingdom EG Group Full time

    Role OverviewWe are seeking a dedicated Team Leader to join our Cooplands bakery team.As a key member of our team, you will be responsible for managing the bakery and leading a team of retail staff. Your focus will be on promoting sales, increasing profitability, and ensuring our customers have a great experience.Key ResponsibilitiesLead and motivate a team...

  • Team Leader

    6 months ago

    South Shields, United Kingdom Flaming Grill Full time

    Company Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Flaming Grill, where we’re famous for flame-grilled food and sizzling skillets. We’re all about creating a...