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Billing and Accounts Receivable Executive

4 months ago

London, United Kingdom Phoenix Hospital Group Full time

**Role: Billing and Accounts Receivable Executive**

**Location: Central London**

**The salary for this role is Competitive + comprehensive benefits package**

Phoenix Hospital Group is a dynamic, fast growing independent hospital group which currently operates two hospitals in central London and Essex and two Harley Street outpatient and diagnostic centres. We are currently looking for Billing and Accounts Receivable Executive.

**Duties & Responsibilities include but not limited to**
- Assigns diagnosis and procedure codes for each case utilising currently accepted structures while adhering to guidelines for correct assignment of codes.
- Submits insurance, third party and patient bills.
- Transmits claims electronically or mails out paper claims within 48-72 hours
- Maintains charge entry on a daily basis.
- Applies contractual adjustments and other adjustments for insured and other contracted patients.
- Monitors logs to make sure claims are submitted and received properly.
- Corrects rejected claims and re-bills in a timely manner.
- Follows-up with insurance companies to ensure receipt of bills within 28 days.
- Generates patient statements as required.
- Acts as back up for preparation of refunds for WSH/PHC refund processing to provide cover during absence.
- Ensures computer profiles and charges are set up, and enters concise and accurate notes in the “comments” section of the patient account in a timely manner.
- Performs quality audits on admitting paperwork.
- Verifies that all supplies are correctly captured and billed.
- Ensures that all scheduled or performed cases are accounted for and billed.
- Documents all phone calls on electronic patient account.
- Where applicable maintains daily communication with purchasing manager and A/P to ensure all supplies are captured and billed appropriately.
- Resolve billing queries in a professional and efficient manner.
- To make improvements to processes, procedures and policies when necessary.
- To perform any other functions required to assist the department to meet its overall goals and objective.
- Act as an ambassador of Phoenix with patients, referrers and other stakeholders.
- As an essential user of relevant IT systems, to maximise the use of the systems infrastructure and to champion best practice in the use of all IT systems particularly Compucare.
- To work with other members of the finance team to set and achieve agreed service and financial targets.
- Prepares monthly consultant payment run schedules for Outpatients and Inpatients
- Assists in developing KPI’s and related performance reporting of the PHG billing function
- Assist with ad-hoc reporting requests relating to billing and revenue analysis

**Skills and Experience**
- Previous finance admin experience is essential
- Previous admin experience within a healthcare environment is desirable
- Strong communication skills
- Focus on excellence and customer service
- Well developed systems skills including use of excel and ideally Lumeon/Compucare
- Positive and collegiate approach

**Benefits**

We value our staff members and want them to feel motivated and rewarded. We offer a competitive package of benefits to all permanent staff members of Phoenix Hospital Group including:

- Pension Scheme
- Life Assurance
- Employee Assistance Programme
- Medical Insurance
- Subsidised restaurant at Weymouth Street Hospital
- Season ticket loan
- Employee discount at our health facilities
- 33 days annual leave (including bank holidays) increasing with length of service
- Cycle to work scheme
- Annual summer and Christmas parties
- Career development
- Refer a friend scheme