Complaints Officer

12 Month Fixed Term Contract Here at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service. As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints. You’ll use your listening and communication...

**Job details**: Job reference - REQ4198 Date posted - 06/06/2024 Application closing date - 30/06/2024 Location - Hybrid working - Home and Leicester City Offices Salary - £26,421 - £28,770 Per Year. Package - Total benefit value (includes pension contribution and full holiday entitlement): £39,229 Contractual hours - 37 Basis - Full time Job...

Here at Stonewater, we are now looking for a Customer Complaints Officer - HOS to join our Customer Relations Team, which delivers our customer complaints service and manages our relationship with the Housing Ombudsman Service (HOS) As our Customer Complaints Officer -HOS, you will be crucial in helping us to us to improve the customer experience for all...

6 Months Fixed Term Contract Here at Stonewater, we’re proud to make things personal. If it matters to our customers, it matters to us. We’re recruiting two Senior Homes Complaints Officers, to join us on an initial 6 months fixed term contract, with the potential for the term to be extended. Working within our Customer Relations Team, this role...

**So what’s the role all about?** We are looking for an experienced Complaints Specialist to join us on a fixed term contract, running until 26th August 2024 You will be providing a comprehensive, positive and effective complaint handling and resolution service to our customers. Working closely with internal and external stakeholders to investigate,...

So what's the role all about?We are looking for an experienced Complaints Specialist to join us on a fixed term contract, running until 26th August 2024You will be providing a comprehensive, positive and effective complaint handling and resolution service to our customers. Working closely with internal and external stakeholders to investigate, resolve...

**Job reference**: 001103 **Salary**: £34,988 per annum **Closing date**: 14/02/2024 **Location**: Bede Island - Leicester **Employment type**: Fixed Term **Hours Per Week**: 35 **So what’s the role all about?** We are looking for an experienced Complaints Specialists to join us on a fixed term contract, running until 26th August 2024. You will be...

**Job reference**: 000703 **Salary**: £32,988 per annum, increasing to £34,988 upon successful completion of your probation **Closing date**: 22/06/2023 **Location**: Bede Island - Leicester **Employment type**: Fixed Term **Hours Per Week**: 35 **So what’s the role all about?** We are looking for 2 experienced Complaints Specialists to join us on...

Job reference: 001103Salary: £34,988 per annumClosing date: 14/02/2024Location: Bede Island - LeicesterEmployment type: Fixed TermHours Per Week: 35So what's the role all about?We are looking for an experienced Complaints Specialists to join us on a fixed term contract, running until 26th August 2024.You will be providing a comprehensive, positive and...

Job Title: Complaints Handler Contract: Full Time, Permanent Location: Leicester, LE19 **Salary**: £21,000 - £23,000 Start Date: ASAP Hybrid Working - 3 days in the office 2 days working from home. The Commercial Division are currently working with a well-established UK based organization to recruit for a Complaints Handler to join their team on a...

**About the role**: An exciting opportunity has arisen to work within the Student Conduct and Complaints Department for a fixed term period of 12 months (maternity cover). The Student Conduct and Complaints department oversee the implementation of university regulations in relation to formal conduct and complaint matters. This includes a wide range of...

**About the role**: An exciting opportunity has arisen to work within the Student Conduct and Complaints Department for a fixed term period of 12 months (maternity cover). The Student Conduct and Complaints department oversee the implementation of university regulations in relation to formal conduct and complaint matters. This includes a wide range of...

We have an exciting opportunity to come and work in the PILS team on a 12 month secondment or fixed term contract. The PILS team is the Trust’s patient facing point of contact for taking complaints. concerns, requests for information and compliments. Whilst with us you will work gain experience with working in Datix and liaising closely with CMGs and...

**TEMPORARY ROLE** **£12.00/hour** **Leicester - LE2 7QJ** **Customer Advisor role** Flexible to shift work as shifts can vary - 40 hours per week. Day to day - handling customer queries over works being carried out or works to be carried out, as well as handling complaints when required. Call centre experience is desirable & complaint handing...

We have an exciting opportunity for a Complaints & Escalations Advisor to assist with the day-to-day escalations and complaints that come into the business, investigating, providing feedback and working towards a fair resolution for both the Customer and the Business. - Start date: 1st July 2024 - The role will begin with 3 weeks of classroom based training...

**Complaints and Enquiries Advisor** **Contract Type**:Permanent** **Location: Leicester - Aylestone Road - Office Based** **Salary £28,158 - £33,128 per annum, depending on experience** **About The Role** We have an exciting, new opportunity for a Complaint and Enquiries Support to join our team based within our East of England Network! As a...

As a family ran business created in 2017, we have helped customers make savings by offering customers fair value for their energy and reduce their carbon footprint. Having weathered recent market turbulence OTM has proved to be a forward thinking and resilient supplier with well over 100k domestic customers. Our customers are our priority, and it all starts...

As a family ran business created in 2017, we have helped customers make savings by offering customers fair value for their energy and reduce their carbon footprint. Having weathered recent market turbulence OTM has proved to be a forward thinking and resilient supplier with well over 100k domestic customers. Our customers are our priority, and it all starts...

Great opportunity to work for one of the UK's best companies to work for - This role is mainly remote, with 2 days per month in the office **About Our Client**: This multi award winning business are centrally located and offer a huge array of benefits. They have a sociable and fun culture, a diverse population, fantastic training, and clear opportunities to...

**Complaints and Enquiries Team Leader** **Contract Type**:Permanent** **Location: Leicester - Aylestone Road - Office Based** **Salary £31,287 - £36,808 per annum, dependant on experience** **About The Role** We have an exciting, new opportunity for a Complaints and Enquiries Team Leader to join our East of England network. As a Complaints and...