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Afternoon Tea Lounge Waiter/waitress

3 months ago

East Grinstead, United Kingdom Ashdown Park Full time

**Job Ref**:ELI2549

**Branch**:Ashdown Park

**Location**:Ashdown Park, Forest Row

**Salary/Benefits**:Competitive salary plus share of service charge*

**Contract type**:Permanent

**Hours**:Part Time

**Shift pattern**:working flexibly 3 days out of 7

**Hours per week**:24

**Posted date**:26/04/2024

**Closing date**:09/06/2024

Ashdown Park Hotel Country Club are seeking enthusiastic individuals to work in our Food and Beverage team, to help ensure all of our guests enjoy a distinctively memorable experience.

This role will involve primarily working within our opulent Lounges serving Afternoon Tea. It will also provide the versatility to work across our Food Beverage outlets including Fine Dining Anderida Restaurant, Forest Brasserie, Conference Events.

We are seeking people with a passion for hospitality. You will be working a varied shift pattern, covering breakfast service, evenings, at weekends and during holiday periods.

**Key Responsibilities**:

- To ensure all guests receive the highest level of service at all times, always promoting the hotel and its image.
- To ensure all meeting rooms and functions are set up as per function list and before the times stated.
- To present and serve food and beverages to the highest standards.
- Have thorough knowledge of the hotel facilities so that you can inform guests and promote these when asked.

**Waiter/Waitress Key Attributes**
- Have enthusiasm, dedication and a genuine passion for food, wine and people.
- Have excellent customer care and communication skills
- The ability to interact with colleagues and guests in a friendly and professional manner.
- Be very well presented and able to remain calm under pressure
- Experience not required as full training and support will be given

**Due to our rural location you will need your own transport**
- At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about._

**About Ashdown Park Hotel Country Club**:
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 16 conference banqueting rooms, Cocktail Bar, Forest Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.

**Why work at Ashdown Park Hotel Country Club**:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles and have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you

**Benefits**

To support and reward our staff we offer:

- A commitment to pay above the living wage
- Generous share of the monthly Service Charge*
- Career development with accredited training providers
- Enhanced holiday programme reward scheme for long service
- Employee Assistance Programme - Hospitality Action
- Meals provided by our talented kitchen team whilst at work
- We have plenty of free parking
- Generous 'Refer a Friend' bounty incentive
- We also have amazing recognition awards for exceptional customer service
- Reduced price stays in all of our hotels - where you are treated like a guest no matter who you are
- service charge amount is dependent on overall sales performance

**About Ashdown Park Hotel Country Club**:
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.

**Why work at Ashdown Park Hotel Country Club**:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you

**Benefits**

To support and reward our staff we offer:

- A commitment to pay above the living wage
- Generous share of the monthly Service Charge
- Career development with accredited training providers
- Enhanced holiday programme reward scheme for long service
- Employee Assistance Programme - Hospitality Action
- Meals provided by our talented kitchen team
- We have plenty of free parking
- Generous 'Refer a Friend' bounty incentive
- We also have amazing recognition awards for exceptional