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General Assistant

7 months ago

Bishop's Stortford, United Kingdom Holroyd Howe Full time

To provide a welcoming and friendly customer experience within the college, delivering excellent customer and food service. To ensure the restaurant is clean/hygienic.

As part of the team you will assist with front of house and back of house duties:

- Greet customers as part of the front of house team, serving customers with food at service times.
- Deliver excellent customer service to ensure high levels of customer satisfaction and ‘Pride’ “_we can and we will_” customer experience.
- Assist in a wide range of preparation, cooking and serving of food.
- Clean all equipment, crockery and cutlery as required.
- Support, operate and provide service in areas including but not limited to: the Serveries, the Hospitality orders, Functions/Events, Café.
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System and regulatory requirements.
- Carry out and record any food safety and stock checks specified by the General Manager or Supervisors.
- Take delivery of stock including food/provision, checking and accounting for such items.
- Receive deliveries and check supplier invoices in accordance with the company systems/procedures.
- Ensure all waste is removed promptly and placed in the correct waste containers in accordance with site waste management plan.
- Ensure all raw materials and packaging materials are stored in the correct areas of the site.
- Carry out tasks in the most efficient manner, taking into account any production or allergen constraints, to meet customer orders.
- Participate as a HACCP Team member if required
- Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
- Ensure all production and quality records are completed accurately and on time.
- Ensure all traceability requirements are fully complied with.
- Where relevant, to carry out activities required by the accredited FSQMS.

**Qualifications**:
Not required, full training given.

**Additional Information**:
**Job Location**: