Housing Assistant
1 month ago
**Reference**: CBC23065
**Salary details**: £21,575 to £21,968 per year
**Job term**: Temporary till 31 March 2024
**Appointment type**: Full Time
**Hours**: 37 hours per week
**Location**: Stonegravels Depot
**Department**: Housing Management
**Division**: Housing
An enthusiastic and self-motived individual is needed to join the Housing Management Service.
We provide a quality Housing Management and Allocations service that meets the needs of customers and makes a positive contribution to the social and physical environment of our estates.
The role requires a strong customer focus and attention to detail using a variety of computer-based systems.
You will be contributing to the day-to-day efficiency of the teams and will work in partnership with other Housing Service teams, and statutory and voluntary organisations**.**
The Housing Assistant must be able to deal effectively with customers both face to face and by telephone for queries.
The post holder will have the ability to work within a team but also work using their own initiative.
**The role involves**:
- Excellent verbal and written communication skills in order to deal with members of the public, tenants and professional bodies displaying tact and discretion at all times
- The ability to demonstrate strong customer focus and a commitment to service improvements.
- The ability to work within a team environment using own initiative and displaying a responsible, professional and flexible attitude
- Good standard of literacy and numeracy along with ICT skills.
- To provide support and advice for customers accessing the Council’s Housing Services
- Input and extract information accurately to databases
- Maintain accurate computer and paper records
Ideally you will have experience in a housing role and knowledge of a social landlord’s role in tenancy support, allocations, homelessness, tenant involvement and estate management.
**Closing date**: 23 July 2023
**Provisional interview date**:To be confirmed
How to apply
**Salary**: £21,575.00-£21,968.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Flexitime
- Gym membership
- Life insurance
- Private medical insurance
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: CBC23065
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