Retail Sales Assistant

2 weeks ago


StratforduponAvon, United Kingdom Royal Shakespeare Company Full time

**Do you have retail experience? Can you deliver first class customer service? Would you like to work in a creative environment? Do you want to be part of a brilliant, collaborative team?**

**We are looking for a Retail Sales Assistant with a background in customer service to join the RSC retail sales team in our **Shop**, located in the Royal Shakespeare Theatre in Stratford-upon-Avon. In this role, you will be delivering the highest standards of customer care at all times.**

**You will report to the Retail Shop and Sales Manager, where some of your duties and responsibilities will include**:

- To serve and assist customers with RSC merchandise whilst enhancing the customer experience.
- To offer the highest level of customer service, working with other front facing teams in line with the RSC's purpose and values.
- To operate EPOS systems whilst serving customers and maintaining stock levels, completing all necessary paperwork and filing.
- To maintain excellent presentation of merchandise, cleaning fixtures and fittings as required.
- To ensure merchandise is regularly replenished.
- To receive, check and store deliveries in a tidy and safe method.
- Helping to open and close the store.

**What types of skills and attributes are we looking for?**
- **Experience of working in a retail environment**:

- **Great customer service skills**:

- **Ability to use EPOS systems and Microsoft packages**:

- **Someone who enjoys being part of a hard-working team**:

- Numerate and confident with experience of cash handling
- Confident and polite telephone manner

**The role is a part time, permanent position and requires working various shifts, Monday through to Sunday.**

Access and Inclusion

Application Process

Interviews will start taking place on Friday 5 May 2023.

About the RSC

The RSC strives for excellence, and values integrity, inclusion, ambition, and innovation. We act with respect, show leadership, and build resilient ways of working in all our activities.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy, and safe. We place great importance upon developing a diverse, highly motivated, and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

The Royal Shakespeare Company (no. 212481) is a registered charity.



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