Customer Service Advisor

2 months ago


Peterborough, United Kingdom Commercial Recruitment Full time

**Customer Service**

**Location: Peterborough**

**Salary £23000**

**Monday - Friday 0900-1730**
- Developing a good relationship with all clients by providing a personal service.
- Listening to and understanding the individual needs of each customer.
- Take required actions to resolve potential and existing complaints, escalating where necessary.
- Recording accurately all events / details and actions relating to specific individuals on the database.
- Ensuring copies of all documents and letters which are sent out/issued are retained on the client file.
- Managing own workflow in a timely manner.
- Personal Attributes:_
- Longevity in work history
- Microsoft Office skills
- Excellent organisational and multi tasking abilities
- Benefits_
- Attendance Bonus
- Monthly Employee Rewards Scheme
- Commitment to Employee Learning and Development

**Job Types**: Full-time, Permanent

**Salary**: From £23,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Reference ID: Maria Jarvis



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