Experienced Server/waiter/waitress
7 months ago
**About us**
The Swan Inn Felsted is a small business in Great Dunmow, CM6 3DG. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
- Food provided
- Growth opportunities
- Relaxed atmosphere
- On-the-job training
- Safe work environment
- Lively atmosphere
**Experienced Waiter/Waitress/Waiting/Servers** - Staff Required
Busy modern and developing restaurant and bar / gastropub (Brunch, Italian, Sunday Roast) in _Felsted, Great Dunmow_. We are looking for waiters and waitresses to come and join our exciting and professional team. Seeking applicants with experience in restaurants and serving to a high standard for our customers. It is essential for our staff to dress smart and be presentable; someone with a great attitute and friendly customer service skills.
- Mix of shifts available but will include weekday and weekend lunch and evening shifts, some late nights required. As part time, it will likely be required to work at least a Friday or Saturday evening each week as our busiest nights.
- Free food
- Monthly pay
- Service charge tronc & tips
- Regular weekly shifts could be accomodated.
- Total weekly hours between 15 - 40 depending on what you are looking for
- 2 days+ off per week
- Team player, comfortable and flexible to vary their role depending on the needs of the business and team.
- Some waiting experience greatly preferred.
**Responsibilities**:
- Greet and welcome guests in a friendly and professional manner
- Take food and drink orders accurately and promptly
- Provide menu recommendations and answer questions about the menu
- Upsell additional items and beverages to increase revenue
- Deliver food and beverages to tables in a timely manner
- Ensure customer satisfaction by checking on guests throughout their meal
- Handle guest complaints or concerns with professionalism and resolve issues promptly
- Process payments and provide accurate change to guests
- Collaborate with kitchen staff to ensure timely and accurate order delivery
- Maintain cleanliness of dining areas, including clearing tables and sanitizing surfaces
**Skills**:
- Food safety knowledge to ensure proper handling and storage of food items
- Upselling skills to promote additional menu items and increase sales
- Excellent time management skills to prioritize tasks and deliver efficient service
- Ability to work well in a team environment, assisting colleagues when needed
- Basic math skills for accurately calculating bills and making change for guests
- Familiarity with food preparation techniques and kitchen operations
- Strong customer service skills to provide exceptional guest experiences
- Culinary knowledge to answer questions about ingredients or preparation methods
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by their supervisor.
**Job Types**: Full-time, Part-time, Permanent, Zero hours contract
**Salary**: £8.00-£10.50 per hour
Expected hours: 1 - 30 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
**Experience**:
- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)
Ability to Commute:
- Great Dunmow, CM6 3DG (required)
Ability to Relocate:
- Great Dunmow, CM6 3DG: Relocate before starting work (required)
Work Location: In person
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