Leisure Attendant

**Leisure Attendant**

**Castle Point Borough Council**

Permanent, Full Time

Location: Benfleet

Closing Date: 18th June 2024

**Why Castle Point? **Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.

**Our Values: Trust, Respect, Improving and Learning, and Customer Focus**
- Please note there are multiple positions available; 3 full time positions, at 37 hours per week and 1 part time position at 19.25 hours per week with a pro-rata salary. _
- All positions will be inclusive of both leisure centres, Waterside Farm Leisure Centre, and Runnymede Leisure Centre. _
- Working hours are Monday to Friday 06:30 - 22:30, Saturday 07:00 - 18:30 and Sunday 07:00 - 20:30. _

**The Opportunity**

The Leisure Attendant is responsible for ensuring a safe, enjoyable, and welcoming environment for all leisure centre users. This includes supervising activities, maintaining cleanliness and hygiene standards, providing excellent customer service, and assisting in the daily operations of the facility. The Leisure Attendant plays a vital role in upholding safety regulations including supervising the poolside area, promoting positive user experiences, and contributing to the overall success of the leisure centre.

**Accountabilities**
- To supervise swimming pool sessions, identifying potential hazards and taking appropriate action in line with the Pool Safety Operating Procedures.
- To administer first aid as required.
- To clean internal and external areas and to maintain the facilities to a high standard following health and safety procedures at all times.
- To be helpful, polite and courteous and to provide excellent customer care at all times
- To be responsible for erecting, dismantling and storage of equipment within the facility/facilities in accordance with the timetable of activities and events.
- To assist with deliveries as and when instructed, ensuring safe storage of stock.
- To enforce all rules associated with the use of the facilities to ensure the safety and enjoyment of all the customers.
- To ensure that any damaged equipment or building fabric is reported immediately.
- To work at any of the Council’s Leisure facilities as required.
- To comply with the centres operating procedures and to be aware of any responsibilities contained therein e.g Emergency Action Plan

**The Experience You Will Bring**
- A positive “can do” attitude when dealing with a wide range of individuals and queries, ensuring excellent customer care
- The ability to work independently and as part of a team
- Knowledge of health and safety
- Able to promote and safeguard the welfare of children, young person’s and vulnerable adults.
- Requirement to work flexible shifts to meet the requirements of the service

**Benefits of this role include**:

- FREE Gym membership
- Large pension contribution
- On-going CPD training for employee growth
- Part of a multiple award-winning team
- Opportunities to become multi-skilled

Castle Point Borough Council is proud to be a disability confident Leader. We’re committed to interview all disabled applicants if they meet the minimum requirements of the job. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.

Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.