Care Café/brew Buddy Volunteer

4 weeks ago

Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

Can you spare 3.5 hours a week?

Are you keen to help support our staff at Kettering General Hospital and work as part of a team?

Our care café is a dedicated space for our staff to get a drink, take time out to reflect and chat amongst colleagues. As a volunteer supporting this service you will play a vital role in running a smooth and effective service that makes a significant difference to our colleagues.

This is a fantastic opportunity to be part of an amazing team and meet new people. No experience required, all training will be provided.

Our volunteers are invaluable part of the hospital team. Working with us in a volunteering role means you're playing a part in delivering support to our patients and their families, whether you're providing admin support in an office, working alongside our ward teams or supporting other areas within the Hospital

The role is supporting staff in our ‘care café’ a dedicated space for all staff to take time out to reflect, enjoy a hot drink and chat amongst colleagues

You will
- Meet and Greet staff
- Supporting staff with getting a refreshment
- Providing guidance or signposting to support services if required
- Help maintain a clean and inviting area for staff
- Supporting the #brewbuddy volunteers
- Be available to talk to colleagues
- Support with wellbeing sessions (for example PAT dog sessions)
- Support random acts of kindness to staff (delivering items)

Kettering General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Northampton General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

(Please note not all of this are relevant to the care café)

Volunteers are required to adopt a flexible approach to meet the needs of service requirements.

You will
- Meet and Greet staff
- Supporting staff with getting a refreshment
- Providing guidance or signposting to support services if required
- Help maintain a clean and inviting area for staff
- Supporting the #brewbuddy volunteers
- Be available to talk to colleagues
- Support with wellbeing sessions (for example PAT dog sessions)
- Support random acts of kindness to staff (delivering items)
- Actively looking for anyone who may be lost across the hospital and may need help.
- Providing a courtesy service - ‘meet and greet’ around external premises.
- Ensuring that information racks and notice boards are tidy.
- Acting as a ‘buddy’ for new volunteers.
- Record stock and request replenishment, record drinks made.
- Clean the Care Café area as required wiping down tables etc, cleaning the coffee machine as instructed and report any maintenance / break down issues promptly.
- In appropriate weather set up and take down the external café furniture.

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