Office Assistant

4 months ago

Wellington, United Kingdom Butterfields Community Care Full time

Office Assistant

Butterfields has an exciting opportunity to join our office support team on a 12 month maternity cover basis, however performance and on going employment will be reviewed at the end of this period.

Join our award winning and ‘Outstanding’ team and become part of a care service with a real difference, that makes a real difference

We are an open, transparent, and genuine community home care provider, that takes pride in delivering the highest quality of end-of-life care, to both our patients and their families throughout a truly challenging journey, as well as providing quality support to our incredible care team.

Have you ever considered yourself working for a multi award winning, and CQC rated ‘**Outstanding**’ service?
- This could be the job for you

**What we do**:
Butterfields Community Care solely specialises in providing holistic, quality, and critical end of life care and support, to patients across Somerset wishing to remain at home throughout a very difficult journey. We have created a unique service that focuses on two vital key values, which consist of ‘Quality of Care’ & ‘Staff Value’ to which, without these at the heart of everything we do, we would not be the service nor the outstanding team that we are today

We are committed to providing a sensitive, compassionate, and flexible service to both our patients and their families, adopting a "non-rushed" approach in the delivery of person-centered care, that truly focuses on understanding what is important to our patients and their families throughout a very difficult time.

**As an Office Assistant**:You will play a vital role within our office support team, by providing a warm and welcoming atmosphere within our reception area and over the phone. You will provide support in the following areas:
Stock control and ordering of PPE, stationary and uniform, Updating spreadsheets, making up training packs, writing and sending sympathy and birthday cards, minute taking, flower ordering, distribution of new starter inventory, making up patient welcome packs and staff training packs, Staff ID badges, and much more. This is an invaluable role within our service and helps us all in the continuation of delivering quality to both our patients and team.

**What qualities we look for**:

- A desire to provide quality, organised and prompt support.
- A kind, caring, understanding, empathetic and compassionate nature, with a true passion for delivering excellence in customer service.
- High levels of trust, honesty, integrity, and loyalty.
- Excellent levels of both verbal and written communication skills.
- Experience in office and administrative duties.
- Ability to work well on your own, exercising a good level of initiative.
- Access to your own vehicle with a full UK driving license is essential.

**If you feel this may be for you, and you would like to be part of our service, then our promise to you is**:

- 24/7 warm, welcoming, and supportive leadership team, that are dedicated to working with you, to offer guidance, advice, and encouragement to promote staff value.
- Fully paid company training & induction program..
- Free DBS processing.
- Very generous welcome inventory pack, containing all essential items needed whilst out in the community.
- Free office team uniforms containing blouses, jackets, and coats which are renewed annually.
- Ongoing training and development, including fully funded NVQ level 3 in health and social care.
- Career progression opportunities.
- Continued welfare support from our own in-house team mental health and wellbeing officer.
- Monthly salary.

**In addition to our fantastic salary, we also offer the following financial incentives**:

- Welcome bonus on completion of probation - £200.00.
- Annual length of service recognition bonus of £100 per year, capped at 5 years.
- 28 days paid holiday, pro rota (including bank holidays)
- Employer Smart Pension contributions.
- Blue light card discounts.

**Next Steps**:
**PLEASE NOTE - **We are unable to offer relocation or oversees sponsorship visas.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Store discount

Day range:

- Monday to Friday

Physical setting:

- Homecare

Shift:

- 8 hour shift
- Day shift

Application question(s):

- Live within Somerset

**Experience**:

- Office / Admin environment: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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