Chc - Business Support Administrator

2 weeks ago


Barnsley, United Kingdom NHS South Yorkshire Integrated Care Board Full time

To provide business support to the CHC Team including responding to telephone enquiries, producing bespoke correspondence relating to CHC cases, to deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships. To provide support with attending and minuting Multi-Disciplinary Team (MDT) meetings and acting as an interface between community and hospital teams and home care providers. To provide a full range of administrative services which includes: Recording incoming referrals Tracking referrals through relevant processes Updating information system and electronic folders Corresponding with a wide range of people using and processing eligibility outcomes for eligible and non-eligible patients using the relevant information systems. Ensuring correspondence is person centred wherever possible.

Processing care packages procured utilising information systems, ensuring data is entered accurately and in a timely manner. Confirmation of care procured to both provider and patient and/or their representative. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.



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