Chapel Attendant

**Vacancy reference**:
ECR000184

**Salary**:
Grade 4 - £23,500 to £23,893 per annum

**Hours**:
37 Hours per week

**Contract**:
Permanent

**Location**:
Multiple locations in Newcastle-Under-Lyme.

**About the job**:
Our Bereavement Services Team manage 8 cemeteries, 14 closed churchyards and a crematorium; providing services which meet real local needs at the highest possible standards of care, choice and dignity to those who have suffered bereavement.

Working within our Bereavement Services Team you will attend the cremation services as Chapel Attendant, locate, prepare and re-instate the daily burial locations and assist in the day to day operations of the crematorium. You will provide cover and carry out the daily cremation processes when the cremator technicians are unavailable due to holidays or sickness.

Training and exchanges of staff at various sites within the service will take place as required. Having excellent interpersonal skills and a good telephone manner, you will deal with enquiries from members of the public; liaise with funeral directors, memorials masons, ministers of religion and contractors.

**Requirements**:

- A minimum of 3 GCSE's, Grade 4 or above (or equivalent) inclusing Mathematics and English
- A sufficient skillset for the use of Microsoft Office
- Prepared to obtain the Institute of Cemetery and Crematorium Management Diploma, undertake Memorial Management Training and the Cremator Technician Training Scheme Certificate.
- Accuracy and attention to detail is essential together with an ability to work with a minimum of supervision and also the flexibility of working as a member of a small team.

**Why work for us?**:
Newcastle-under-Lyme is a borough with big ambitions. We’ve already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities.

If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop. We recruit people who share our vision and values; people who have the drive to deliver our ambitious Council plan.

Our historic Borough is a place of marked contrasts. We are the home of a world class University at Keele, a leading light known internationally for its research and sustainability record, which stands side by side with former mining communities including some which register amongst the most deprived areas in the country. Our Borough is also a mixture of urban centres, affected by some of the same social issues facing our neighbouring city, Stoke-on-Trent, but also outstanding rural landscapes in our less populated villages. Our plans and priorities aim to address the needs of all our communities.

**Our People Offer**:
We reward our people with a competitive range of benefits including; access to the local government pension scheme, minimum 24 days annual leave plus 5 extra days after 5 years' service, flexible working options and family friendly policies, local and national high street discounts, free car parking, green travel scheme including cycle to work and electric car salary sacrifice, free employee 24 hour employee assistance and counselling services, flu vaccination service and health checks plus development and training opportunities.

View our full people offer and 'working for us' video here.

**Contact**:
**Closing date**:
5pm Wednesday 13 March 2024.

Shortlisted applicants will be contacted within two weeks of the closing date.

**Interview date**:
Tuesday 19 March 2024.