IT Service Transition Analyst
4 weeks ago
**Title**: Service Transition Analyst
**Salary**:£35-45k Depending on Experience
**Location**:Altrincham (Hybrid, 1 Day in office per week)
**Interview Process**: 2 Stage (2nd Includes Short Presentation)
**Responsibilities**:
- Play a key role in achieving the smooth delivery of new, changed or retired IT systems/services
- Ensure an appropriate level of business engagement, planning, communications and due diligence has been undertaken prior to deployment.
- Work closely with Project Management Office to ensure a smooth transition
- Serve as an expert on operational readiness and change processes providing guidance and support to comply with Idea to Live Service transition
- Ensure IT Operations have been engaged and briefed
**Key Skills**
- Prior experience within the transition team
- Experience within ITIL Service Management (ITIL Qualification is desirable)
- Great communicator
- Strong Stakeholder Management skills
**Key Terms**:Service Transition Analyst, IT Operations, ITIL, Service Management, Stakeholder Management, Transition, IT, PMO, Project, Delivery, Service Design, Framework
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