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Practice Administrator

5 months ago

SouthendonSea, United Kingdom Primary Care Careers Full time

**About the Role**:
The Queensway Surgery is looking for an experienced administrator to join our friendly workforce.

The Practice Administrator will support and work closely with all members of the team performing various administrative duties. This is a very exciting and varied role and would ideally suit someone who likes a challenge.

The main duties are to oversee and take responsibility for the administrative aspects of the practice. You will be responsible for various administrative duties and accountable to the Practice Manager and Partners.

You will work closely with all members of the practice to meet agreed partnership aims and objectives within a profitable, efficient, safe and effective working environment and maintaining a happy and committed team.
- Experience of working within Primary Care or healthcare setting with knowledge of SystmOne and knowledge or experience of medical terminology
- GCSE grade A to C in English and Maths (or equivalent)
- Understanding, acceptance and adherence to the need for strict confidentiality and Information Governance standards
- IT literate
- Ability to operate office equipment, telephones, photocopiers, fax machines, scanners
- Excellent attention to detail and ability to check and re-check work to ensure high levels of accuracy
- Ability to work on repetitive and regular tasks
- Ability to work under pressure and to tight deadlines
- Problem solving skills
- Ability to escalate problems/issues as require
- Good reading and written skills
- Professional telephone manner
- Ability to deal with patients sensitively
- Ability to work as part of a team but also on own initiative when require
- Calm outlook in a busy workplace
- Positive disposition

**About Us**:
Queensway is an inclusive, friendly, flexible, forward thinking, multi-disciplinary primary care team. We are situated in the centre of Southend-on-Sea with easy access to public transport and shops. We support over 20,000 patients from a diverse range of backgrounds. We offer ongoing support and development, a competitive salary including the option of joining the NHS Pension scheme and a growing number of other additional benefits.

We are a GP Training practice and there is a heavy emphasis on the training and development of all staff. We are also the lead practice of Southend Victoria Primary Care Network which covers eight GP Practices and over 60,000 patients.

Doctors and practice staff share resources and work together to ensure patients continue to receive high quality healthcare. The Queensway Surgery is committed to a policy of equal opportunities in employment. Applicants will ideally be fully vaccinated against Covid.

**Disclosure and Barring Service Check