Trade Counter

**Trade Counter / Branch Assistant
Shoreham, BN43
£22,000 - £25,000 dependent on experience, plus benefits including a bonus**

**Keywords**:Customer Service, Sales, Order Processing, Trade Counter, Administration, Quotation, MS Office, Word, Excel.

**Trade Counter / Branch Assistant **- More Information:

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This role will require someone who is highly motivated, has a good eye for detail, and is driven to succeed. We are looking for a people person who will feel confident dealing with new and existing customers. Any experience of working on a trade counteror with trade customers is a bonus.

You will be a focused, well organised, dedicated individual with a passion for providing outstanding customer service and the drive to deliver fantastic results.

In return, my client offers full training leading to career progression opportunities, a competitive starting salary, plus a bonus, and a fun and supportive work environment.

**Trade Counter / Branch Assistant - Duties**:

- Providing accurate quotations that meet the needs of customers and have required levels of detail to allow an informed decision to be made.
- Ensuring all customer orders are processed accurately and correctly.
- Provide a professional, dedicated, and customer-focused service to all customers; keeping them updated on their orders and quotations and correctly interpreting any requests they have, in a timely manner.
- Assisting in the warehouse occasionally / when required: putting away glass, frames, helping load the van, assisting customers with collections; selling ancillaries.

**Trade Counter / Branch Assistant **- Requirements**:

- Good IT skills and experience of using the MS Office Suite including Word, Excel, and Outlook.
- Ability to meet and manage customer expectations, escalate any issues that may arise
- Ability to ensure that all established administrative routines and records are kept accurately and up to date
- Time management and attention to detail.

Integral Recruitment is acting as an employment agency in regard to this vacancy.