Children's Services Office Support/receptionist
2 weeks ago
Barnardo's protects, supports and nurtures the UK's most vulnerable children. Barnardo's helps bring out the best in children - no matter who they are or what they have been through. Our volunteers help make this happen.- Tasks: Office administration such as, preparing and distributing materials, such as mailings, leaflets, training materials and group resources.
- Answering and re-directing phone calls in a professional and efficient way.
- Updating notice boards and creating wall displays, for special events and festivals.
- Ensuring all rooms are kept clean, tidy and safe for the use of children, young people and families.
- Managing room bookings and online calendars.
- Adhering to Barnardo's policies and procedures at all times, including Barnardo's: Safeguarding; Equality, Diversity and Inclusion; Health & Safety; Data Protection; Confidentiality; Recording policies and procedures.
- Participating fully in training and supervision.
- Volunteering within Barnardo's Values and Behaviours- Skills: Reliable, punctual and trustworthy.
- Approachable and welcoming.
- Good communication skills and be able to interact with colleagues, service-users and visitors.
- Welcoming, with a confident telephone manner.
- Good organisational skills with the ability to prioritise tasks.
- Familiar with and having a good understanding of information systems, Microsoft Office, Microsoft Word, Excel, Publisher and other computer packages.- Benefits: Full induction and training.
- Other training opportunities relevant to the volunteer role.
- Regular supervision and support.
- Out of pocket expenses agreed in advance.
- Access to the Barnardo’s internal vacancy listing.
- Our volunteers tell us about lots of other benefits of volunteering including; experience of working with children, young people and families; experience for your CV; supporting your local community; meeting new people; increasing self-confidence; feeling like you are making a difference; improving your health and wellbeing; and a chance to contribute to a worthwhile children’s charity.
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