Multi Skilled Civil Enforcement Officer

3 weeks ago


Wandsworth, United Kingdom Marston Holding Limited Full time

Vacancy ID:

- 031407
- Town:

- Wandsworth
- Closing Date:

- 23-Jan-2023
- Salary:

- 25235.76

**Civil Enforcement Officer** **Cycle/Foot (Parking)** **Location - Wandsworth, London SW18 £12.10 Per Hour**.**

**What you will be doing**
- Patrolling Wandsworth Borough to identify contraventions of on-street parking and controlled parking zones either solo or part of a team.
- Using a handheld device, you will record and issue Penalty Charge Notices to vehicles parked in contravention.
- Check that relevant road lines and parking signs are accurate and report defective lines and signs for repair or replace.
- Engage with motorists who have their engines idling.
- Be able to work 5 out of 7 days on a rota basis including weekends and bank holiday.
- Working hours are between 7.00am - 19.00pm

Our Civil Enforcement Officers are the eyes and ears of the local community, patrolling areas, providing advice to motorists, residents and members of the public, whist enforcing road traffic orders and issuing parking fines. You will play a significant role in reducing traffic congestion and improving air quality through the enforcement of parking restrictions.
Your day will be spent, mostly outside, in all weathers, walking up to 8 miles per day, so please consider this before you apply. You will be dealing with members of the public face to face, so customer service must be something you enjoy, sometimes in difficult situations.
You will be required to work 40 hours per week, Monday to Sunday (including Bank Holidays). Shifts vary so flexibility for the role is essential.
**What we look for**
- Excellent customer service skills to assist members of the public.
- Self-motivated individual with the ability to work with minimum supervision.
- The ability to use a handheld computer device and attention to detail for accurate recording of data.
- Ability to communicate effectively with a wide variety of people in an open and honest manner.
- Ability to deal with difficult/stressful situations.
- Be able to work outside in all weather conditions.

**What we offer**
- 28 Days Paid Holiday (Inc Bank Holidays)
- Employee Benefit Scheme
- Including Cycle to Work Scheme, Childcare Vouchers & Discounts
- Cycle proficiency training
- CBT Training
- Regular overtime on offer.
- Flexible shift times.
- Flexible days of work each week.
- Training & development opportunities
- Employee Consultative Committee to represent the voice of colleagues
- We are an equal opportunities employer

**About us**
At NSL, our vision is to make the UK a safer, fairer and better place to live and work. We help our clients innovate and improve services to deliver better outcomes. Built on trust and respect, we are driven and inspired to deliver as one team and are proud of what we do. We provide frontline, back office and customer support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure. With over 4,000 colleagues in 250 locations across the UK we serve over 150 clients and 20 million citizens.

NSL is Platinum accredited Investor in People (IIP)



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