QA Supervisor

**Exciting Opportunity to Join the Technical Night Shift Team**

**Country Style Foods** are a modern-craft, family run bakery manufacturer and we believe our colleagues make our business what it is. Working closely with leading UK supermarkets and retailers, we specialise in high-volume production of top quality, artisan bakery products.

We are currently recruiting for a QA Supervisor to join our dedicated and friendly Night Shift Team. You will need to be a team player with previous experience of team management in a technical role. Acting as part of a hands on Technical team, you will be responsible for the day to day supervision of the site based QA team, ensuring our products are produced to high quality standards, against our standards, our customer standards and within safety and legality requirements.

You will:

- Coordinating and informing departments of changes to the Quality Policy or Procedures;
- Complete internal audits, as well as plan and schedule internal audits to train personnel on site;
- Completion and review of process control sheets relating to quality and food safety. To liaise with management regarding proper implementation, and to generate any pallet on hold information;
- Investigate product quality problems relating to ingredients, finished products and waste, analysing the root cause of problems and seeking improvements to reduce issues;
- To create and update in-house specifications as required;
- Issue control of specifications, work instructions and operating procedures;
- To assist during audits and traceability audits to ensure documentation is available and accurate;
- Support the Technical team to ensure accurate test requests and records are kept using an external test laboratory;
- To prepare all product samples, swabs, water samples etc. to a set sampling plan and ensure they are sent to the laboratory in a timely manner, ensuring samples are retained as a back-up sample in case out of spec results being confirmed by the laboratory and all samples are registered on the system;
- To assist in the monitoring & policing of allergen control from intake to despatch;
- To assist the Technical Managers in monthly traceability through collation of all relevant documentation;
- To collate technical reports and KPI reports as required;
- Investigate and provide a response to customer complaints;
- Conduct traceability and mass balance exercises when required;
- Ensure that all team members pursue safe working practices and all accident and reporting procedures;
- Ensure you promote a culture of high hygiene standards and that all team members maintain it.

This is not an exhaustive list of duties and you may be required to undertake any other reasonable request as required by your manager. In addition, you will undertake any training that the company deems necessary that may assist you to effectively carry out the above responsibilities.

**Sills & Competencies**
- Ability to work under pressure
- Good communication and team working skills
- Attention to detail
- Good written and presentation skills
- Possess a “right first time” diligent and conscientious work ethic
- Flexibility, reliability and good timekeeping
- Level 3 HACCP and Level 3 Food Safety
- Internal audit training (preferred)
- Proactive attitude towards continuous improvement

**What we can offer you**:

- Working pattern of 4on/4off - 18:00 to 06:00
- £36,900 - £38,500 per annum (paid hourly on a weekly basis)
- Overtime available at time and one quarter
- Pension Scheme
- Free onsite parking
- 24/7, 365 days Confidential Employee Assistance and access to Grocery Aid
- Monthly Employee Listening Meetings
- Employee of the Month
- Full onsite training, with opportunities for further development training
- A friendly and approachable team from Operative to Senior Manager
- £250 Refer a friend scheme
- Team spirit and a passion for developing new products
- A welcoming and inclusive environment

**Job Types**: Full-time, Permanent

Pay: £36,900.00-£38,500.00 per year

**Benefits**:

- Canteen
- Casual dress
- Company events
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- 12 hour shift
- Night shift
- Overtime

**Experience**:

- Quality assurance: 1 year (required)
- Quality management: 1 year (preferred)

Work Location: In person