Retail Weekend Supervisor Bank

5 months ago

Sheffield, United Kingdom St. Luke's Hospice Full time

**Overall Purpose of the Role**

To assist the Shop Management team with the day to day operations of the store whilst contributing towards maximising shop sales and profits, including gift aid targets.

To be a designated key holder.

To provide support to the Shop Management team with supervisory duties to include junior management responsibilities, and the opening and closing of the store in cases of their absence.

To act as an ambassador of St Luke’s at all times.

**Key Responsibilities**

**1.** **Income**

1.1. To achieve maximum sales at all times by supporting the management team with the shops targets.

1.2. Sorting and processing donated goods

1.3. Identifying more unique items and passing them to our e-commerce team

1.4. Attending relevant meetings & undertake all training required

1.5. To support the overall core non-furniture business as and when required.

1.6. To ensure a high standard of customer service is maintained at all times.

1.7. Support your line manager in facilitating the required Gift Aid donor sign up process\and conversion rates on all donations.

1.8. To promote and advertise the great work carried out by St Luke’s

**2. Premises**

2.1 Ensure the shop has a high standard of display in the window and internally.

2.2 Ensure shop premises are clean and tidy at all times and that goods are displayed in an attractive, presentable and safe manner.

2.3 Ensure that all statutory responsibilities are met, including Fire and Health & Safety Regulations.

2.4 Where necessary support with external and internal floor walks to maintain safety, and report any faults to Line Manager.

**3. Stock**

3.2 To ensure positive action is taken to generate F&E donations from the general public and other sources to maximise the stock density on the shop floor.

3.3 To implement the correct rotation of stock for the shop so no items remain on the shop floor for longer than the agreed time limit, whilst maintaining the correct level of stock density.

3.4 Help coordinate the ethical disposal of waste materials.

3.5 To ensure that stock/sorting areas are efficiently and safely organised.

3.6 To ensure that the shop is not selling prohibited items.

3.7 Generate stock donations to meet sales requirements; accept, sort, price and display stock in accordance with St Luke’s guidelines, acknowledging receipt and arranging collection where necessary.

3.8 Maintain stock of new goods for sale with advice from your Line Manager.

3.9 Ensure that all van collections and deliveries are carried out within the 48 hour time scale.

3.10 The role will require manual work, which includes moving stock.

**4. Public Relations**

Working with the St Luke’s Fundraising and Communications Team to:
4.1 Publicise the shop

4.2 Enhance the St Luke’s image through a professional retail service, ensuring that all queries about St Luke’s services are answered promptly.

4.3 Maintain good relations with the public, trade councils, landlords and neighbouring retailers

**5. Personnel**

5.2 Promote a positive and happy working environment.

5.3 Work with the shop management team to identify specific training needs for Volunteers and yourself.

5.4 Assist in the recruitment and training of new volunteers

5.8 Ensure that all St Luke’s policies are adhered to.

**6. Administration**

6.1 Ensure all financial, cash handling and security procedures are adhered to as per the St Luke’s Manager’s Manual.

6.2 Notify Line Manager and Hospice in the event of a security incident. This includes dishonesty by any member of staff or volunteer.

6.3 Ensure all staff and volunteers lock all valuables in a locker.

**7. Budgets**

7.1 Work with the shop management team to achieve the shop income/expenditure targets.

**8. Security**

8.1 To ensure that volunteers are security conscious and are following the correct St Luke’s procedures.

8.4 To inform Line Manager and relevant bodies where there has been, or there is suspicion of, a breach of any security procedures.

8.5 To ensure cash handling procedures are followed in the shop

**9. Other Responsibilities**

9.1 Undertake any other appropriate duties as required to achieve performance targets and realise the full potential of the shops.

**10. General**

**All St Luke’s employees are required to**:
10.1 Abide by the Health & Safety at Work Act.

10.2 Attend mandatory training annually.

10.4 Work within Hospice policies and procedures.

10.5 Comply with the Hospice no smoking policy.

10.6 Participate in and contribute to team meetings.

10.7 Co-operate and liaise with departmental colleagues.

**All St Luke’s employees are expected to**:
**- Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence.**

**- Support and encourage harmonious internal and external working relationships.**

**- Make a positive contribution to fundraising and raising the profile of the Hospice.**

*

  • Retail Store Supervisor

    5 months ago

    Sheffield, United Kingdom Cardzone Full time

    Cardzone is a national card and gift retailer, running its stores independently from all over the UK, including Scotland, Wales and Northern Ireland. We are recruiting for a Store Supervisor at our **BRAND NEW MOOCH STORE IN MEADOWHALL SHEFFIELD.** **Requirements of Store Supervisor role**: - Exceptional customer service skills - Experience working with IT...

  • Retail Store Supervisor

    4 months ago

    Sheffield, United Kingdom Cardzone Full time

    Cardzone is a national card and gift retailer, running its stores independently from all over the UK, including Scotland, Wales and Northern Ireland. We are recruiting for a Store Supervisor at our **MOOCH Store in Meadowhall.** **Requirements of Store Supervisor role**: - Exceptional customer service skills - Experience working with IT systems -...

  • Retail Store Supervisor

    5 months ago

    Sheffield, United Kingdom Cardzone Full time

    Cardzone is a national card and gift retailer, running its stores independently from all over the UK, including Scotland, Wales and Northern Ireland. We are recruiting for a Store Supervisor at our **Mooch Store in Meadowhall.** **Requirements of Store Supervisor role**: - Exceptional customer service skills - Experience working with IT systems -...

  • Retail Store Supervisor

    5 months ago

    Sheffield, United Kingdom Cardzone Full time

    Cardzone is a national card and gift retailer, running its stores independently from all over the UK, including Scotland, Wales and Northern Ireland. We are recruiting for a Store Supervisor at our **Mooch Meadowhall store.** **Requirements of Store Supervisor role**: - Exceptional customer service skills - Experience working with IT systems -...

  • Retail Supervisor

    5 months ago

    Sheffield, United Kingdom Toolstation Full time

    **What you'll do**: Retail Supervisor in Sheffield Rutland Road 40 hours per week At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You'll be the face of Toolstation, making a fantastic first...

  • Supervisor - Luxury Fashion Retail

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Flannels Full time

    Job Title: Supervisor - Luxury Fashion RetailFlannels is seeking a highly motivated and experienced Supervisor to join our team in Sheffield. As a Supervisor, you will play a key role in leading a team of sales associates and contributing to the success of our luxury fashion store.Key Responsibilities:Support the store manager in achieving sales targets and...

  • Supervisor - Luxury Fashion Retail

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Flannels Full time

    Job Title: Supervisor - Luxury Fashion RetailFlannels is seeking a highly motivated and experienced Supervisor to join our team in Sheffield. As a Supervisor, you will play a key role in leading a team of sales associates and contributing to the success of our luxury fashion store.Key Responsibilities:Support the store manager in achieving sales targets and...

  • Retail Supervisor

    5 months ago

    Sheffield, United Kingdom Farmfoods Full time

    **Retail Supervisor - Full Time, 39 hours** We are looking to recruit a new retail supervisor for our shop in Woodseats,, Sheffield. We offer a permanent 39 hour full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will generally require you to be fully flexible in your availability for work...

  • Retail Stand Supervisor

    5 months ago

    Sheffield, United Kingdom Mindful Living co Full time

    **MIndful LIving Co is looking for a Supervisor to join our team!** **To Help Manage our New and Exciting Mindful Living Kiosk Opening in Meadowhall soon...** At Mindful Living Co, we believe in the power of mindfulness and conscious living. We are excited to announce the opening of our new retail kiosk at Meadowhall Shopping Centre. We pride ourselves on...

  • Retail Store Supervisor

    5 months ago

    Sheffield, United Kingdom Harvest Energy Full time

    **Are you looking to continue or make the step up into a Retail Management role in convenience retail?** At Harvest Energy we have a reputation of excellence in everything we do. Both our customers and colleagues, the heartbeats of our business, continue to be our number one priority as our business continues to grow. We have an exciting opportunity for a...

  • Retail Supervisor

    3 weeks ago

    Sheffield, United Kingdom Toolstation Full time

    What you'll doRetail Supervisor in Sheffield Holbrook40 hours per week At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You'll be the face of Toolstation, making a fantastic first impression, building...

  • Supervisor - Luxury Retail

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Flannels Full time

    Job Title: Supervisor - Luxury Retail Job Summary: We are seeking a highly motivated and experienced Supervisor to join our team at Flannels. As a Supervisor, you will be responsible for leading a team of sales associates and providing exceptional customer service to drive sales and achieve business objectives. Key Responsibilities: * Lead and motivate a...

  • Supervisor - Luxury Retail

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Flannels Full time

    Job Title: Supervisor - Luxury Retail Job Summary: We are seeking a highly motivated and experienced Supervisor to join our team at Flannels. As a Supervisor, you will be responsible for leading a team of sales associates and providing exceptional customer service to drive sales and achieve business objectives. Key Responsibilities: * Lead and motivate a...

  • Retail Supervisor

    5 months ago

    Sheffield, United Kingdom Toolstation Full time

    **What you'll do**: Retail Supervisor in Sheffield Rutland Road 40 hours per week At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You'll be the face of Toolstation, making a fantastic first...

  • Retail Supervisor

    5 months ago

    Sheffield, United Kingdom Toolstation Full time

    **What you'll do**: **Location**:Sheffield** *** **Hours/Contract**:40 Hours Per Week** At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You'll be the face of Toolstation, making a fantastic first...

  • Retail Supervisor

    5 months ago

    Sheffield, United Kingdom James Retail Ltd Full time

    Can you provide first class customer service and work well in a team? If so, we'd love to hear from you. If you can rise to the challenge, we offer a great rewards package - get in touch today for an informal chat. This is a great opportunity to be part of a fantastic team at our community Costcutter convenience store in Bents Green Some of your key tasks...

  • Retail Supervisor

    5 months ago

    Sheffield, United Kingdom James Retail Ltd Full time

    Can you provide first class customer service and work well in a team? If so, we'd love to hear from you. If you can rise to the challenge, we offer a great rewards package - get in touch today for an informal chat. This is a great opportunity to be part of a fantastic team at our community convenience store in Bents Green, Some of your key tasks will...

  • Part Time Retail Supervisor

    5 months ago

    Sheffield, United Kingdom Charles Clinkard Full time

    We are looking to recruit a **Part Time** **Supervisor, 24 hours over 4 days (including weekend working) **to work at our store in Meadowhall Sheffield. Must be customer focused and service driven and flexible with regards to working hours. There will be extra hours over busy periods and holidays. **Responsibilities and Duties** Main tasks will include: -...

  • Retail Assistant Supervisor

    5 months ago

    Sheffield, United Kingdom Beres Pork Shop Full time

    Beres is a family owned chain of shops. We are known for our freshly prepared pork sandwiches, traditional pork products and home made pastries. We have a vacancy for an Assistant Supervisor at - Crystal Peaks The hours are 30+ per week including weekends This is a hands on role and your duties will include; Supporting the Shop Supervisor Opening and...

  • Retail Assistant Supervisor

    5 months ago

    Sheffield, United Kingdom Beres Pork Shop Full time

    Beres is a family owned chain of shops. We are known for our freshly prepared pork sandwiches, traditional pork products and home made pastries. We have a vacancy for an Assistant Supervisor at - Crystal Peaks The hours are 25+ per week including weekends This is a hands on role and your duties will include; Supporting the Shop Supervisor Opening and...