Head of Retail Credit Risk

2 weeks ago

London, United Kingdom Metro Bank PLC Full time

**Team** Risk and Credit

**Location** Holborn Office

**County** Central London

**Ref #** 18136

**Closing Date** 03-Jan-2023

At Metro, we do banking differently.

We believe that people come first, and that everyone deserves a great experience every step of the way - whether it’s face to face, through our telephony service, online, or on our app. We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, 7 days a week. A bank where you can walk in without an appointment and walk out with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.
- As the Head of Retail Credit Risk, you will be responsible for driving robust portfolio credit risk management in Retail, ensuring clear risk appetite, lending rules and arrears management strategies, monitoring of credit risk, and managing credit risk issues. This role will also act as a business partner to support business growth within credit risk appetite.

Depending on the team, most of our roles offer flexible working.

**So what would you be doing?...**
- Developing and maintaining a comprehensive credit risk management framework and oversight mechanism for Metro Bank’s Retail lending portfolios. These include Mortgages, Unsecured Consumer Lending and Retail SME.
- Acting as chair of the Retail Credit Risk Oversight Committee (R-CROC), ensuring its effective operation within delegated authority from the Executive Risk Committee (ERC).
- Focusing on credit risk appetite limits, policies and lending criteria for the Retail portfolios that control the risk across the end-to-end credit lifecycle, within the overall credit risk appetite for the Bank, appropriate for the bank’s strategy and enable compliance with relevant credit regulations.
- Oversight of mechanisms for Retail lending portfolios including portfolio reviews, measuring performance against risk appetite, and policy compliance assessment.
- Ensure effective implementation of the credit risk framework.
- Identifying issues and implementing appropriate actions plans, providing oversight of delivery of these plans, escalating areas of material concern through the bank’s risk governance.
- Making sure there is adequate management of climate related risks within Retail credit risk management policies, standards and processes.
- Ensuring robust and comprehensive credit risk management information is produced, and provide commentary and insights on the credit profile, trends, outlook, and key risks within the Retail lending portfolios.
- Collaborating closely with Credit Risk Data & Reporting team to ensure that the necessary data to support both internal and external reporting requirements are met and that data are of sufficient quality.
- Providing appropriate second line credit risk oversight to the strategy and development of new products and ensure the necessary engagement with other credit risk teams (such as data and reporting, modelling and impairments) to develop the required end to end credit risk management capabilities.
- Acting as model owner for Retail capital models, and mortgage decision models.

**You need to be this kind of person**
- Passionate about providing unparalleled levels of service and convenience for customers
- Able to work and learn quickly in a fast paced, fun and dynamic environment
- Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
- Care about doing a great job and exceeding expectations with the quality of what you do

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

**We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things**
- We believe in “one in, one up” at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU An AMAZEING colleague to move into this FANtastic new role
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
- Naturally, you will have extensive understanding of credit risk approaches, techniques, oversight and control frameworks for Retail lending, including: modelling, reporting and analytics, risk appetites, credit policies, lending strategies, arrears management strategies, forecasting, stress testing, impairments and capital calculations
- To be successful in this role you will need knowledge in credit risk management across all types of retail lending (including mortgages, revolving and fixed term unsecured, and retail SME), all parts of the credit lifecycle (originations, existing customer management, collections and recoveries)
- We will need you

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