Lounge Host/hostess
6 months ago
**Job description**
**Job Introduction**
**About the Role**
Do you have a passion for people? Would your ideal job be working in an exciting, lively environment at an airport? If so, we have a fantastic opportunity for an **Airport Lounge Host **to join us at **Emirates Lounge Manchester Airport**.
With customer service at the heart of what you do, you’ll be the first friendly face our visitors will see, and you’ll set the tone for each guest’s experience.
You’ll bring our service to life, by engaging with guests, creating a memorable pre-flight experience. You’ll play your part in getting the world moving again and brining families together
You must be able to provide 5 years working history, and 5 years address.
**A few things about you**
Your excellent attention to detail, and good communication skills will ensure that you'll become an invaluable part of our team.
You’ll also have excellent organisational skills and love to provide service with a smile.
If you are a self-motivated individual, who can work on their own as well as in a team, and have experience in hospitality, we would love to hear from you
**Role Responsibility**
- To provide excellent customer service from the preparation, presentation and service of food and beverages to the Emirates Lounge customers satisfaction.
- Set the bars, ensure the condiments, glasses, cups etc are neatly arranged
- Load service counters as and when directed and to ensure sufficient supplies throughout the service period.
- Ensure that the lounge seating area is clean, sofa chairs and tables are arranged as per the lounge plan.
- Assist the chef with some food preparations for example fruit plates, cheese boards etc.
- Maintain lounge cleanliness during lounge operating hours.
- Provide an efficient and friendly service to lounge customers, ensuring that all their needs are met.
Essential
- Front of house and customer facing experience
- An element of food experience
- Highly motivated
- Attention to detail
- Able to work on own initiative within a team environment
Desirable
- Lounge experience
**Package Description**
- **35 - 37.5 hours per week**:
- **£12 per hour**:
- **Shift work - 2 early 5.30am - 14.30pm and 2 x late 14:15pm - 22.30pm (winter change to 1 hour earlier)**:
- **4 days on 2 days off**:
- **Many employee benefits, rewards and recognition.**
**Job Types**: Full-time, Permanent
**Salary**: £12.00 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- MANCHESTER: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Hospitality: 1 year (required)
Work Location: One location
**Job Types**: Full-time, Permanent
Pay: £12.00 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- MANCHESTER: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Lounge Host
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