Customer Service Advisor

3 weeks ago


Rayleigh, United Kingdom Lister Windows (Essex) part of the GJB Group Full time

**Customer Service Advisor**

**Come and join our fun and positive team**

So, if you are looking for a new challenge and enthusiastic, have incredible attention to detail and want to learn new skills - why not come and join our friendly team?

Some of the benefits of working for the GJB Group include:

- Staff Discounts on company products
- Company Pension
- Life Insurance
- Referral Scheme Available
- Great Training and Career Development
- Being part of a fantastic team

**The Role**:

- Processing customer orders with accuracy and attention to detail
- Logging complaints and resolving customer issues
- Assisting customer requiring information on products/services
- Ordering goods and liaising with suppliers

**Experience and skills required**:

- Ability to multi-task and prioritise
- Confidence to deal with any situation and to know when to ask for help
- Desire to learn and a 'can do' attitude
- Computer literate and good knowledge of Microsoft Office
- Experience in a Customer Service position (not essential as full training will be given)
- Experience in the Window Industry (not essential as full training will be given)
- Experience using Window Designer software (not essential as full training will be given)

Hours of Work: Mon to Fri 8:30-16:30 including 30 minutes lunch break

Salary**:minimum** £22,000+ per annum **(DOE)**

**Salary**: From £22,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Window Industry: 1 year (preferred)
- Window Designer or Equivalent Software: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person


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