Social Media Executive

3 months ago

Easter Compton, United Kingdom The Wave Full time

**Social Media Executive**

**Full-time (40 hours per week)**

The Wave is a slice of the ocean inland, where people of all ages, backgrounds and abilities can experience the joy of surfing and its many physical and mental health benefits

The Wave is looking for a **Social Media Executive** to help craft and execute a captivating social calendar with a special focus on TikTok and Instagram video content. This role is a key part of The Wave’s Commercial Team whose focus is on driving new and returning customers to The Wave.

**What you will do**:

- Create and execute a captivating social calendar with a special focus on TikTok and Instagram video content. We are looking for excellent storytelling skills (both visual and written) to help build The Wave brand across owned social media channels, with content that engages our range of audiences.
- Be our in-house social media expert. Staying on top of emerging social media trends and platforms, providing instant insights to seize content opportunities.
- Production of weekly reporting of KPI data and offering deep community insights which continue to shape our social media strategy.
- Immerse yourself across the operational areas of the business, becoming a comfortable and familiar face that capitalises on content opportunities without detracting from staff responsibilities and customer experiences in the process.
- Acting as the voice of our brand, fostering meaningful connections with our community (followers, influencers, partners and ambassadors). Monitor and respond to comments, messages, and mentions, ensuring timely and authentic interactions, working closely with the customer contact centre to trouble shoot booking issues.
- Supporting the wider marketing team with events and activations and content for paid media campaigns and partnership requirements.
- Experience in digital/social media marketing - particularly TikTok and Instagram. You have an evident passion, curiosity and drive to learn more about the digital landscape
- Confidence in using video editing software, Adobe Suite and scheduling software is a strong preference so do let us know which programs you have good experience using.
- Creative and innovative ideas to elevate our owned channels.
- Organised approach and able to smoothly juggle multiple tasks effortlessly.
- The ability to excel at adjusting tone of voice, language, and the brand story depending on the communication channel and audience.
- A love of connecting with our community via social media.
- A history of capturing content in a live sports environment would give this role a head start, and working in water sports an even bigger head start
- Excellent people skills and excited to bring their passion for social media to this role
- A strong desire to positively influence physical and mental health and wellbeing through the power of water.
- Our ideal Wavemaker will have a proactive & ambitious mindset with a desire to ‘muck in’ where needed across the business with an ability to work under pressure and a drive and determination to achieve the best. Our Wavemakers have a strong attention to detail and create a welcoming, friendly & inclusive environment for every visitor and positively contribute to a calm, efficient and supportive working environment.

**In return you’ll get**:

- Paid breaks
- 30 days of paid holiday (inclusive of bank hols)
- No split shifts
- Pension
- Free staff surfs
- Opportunities to earn more through team incentive schemes
- Staff Discounts on retail of up 20%
- Up to 75% off your surf bookings
- Up to 40% off your food and beverage items while on shift
- Up to 25% off our accommodation
- The chance to work with a great team who work and surf together
- Free hot and cold drinks on shift
- We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments, please let us know._
- Recruiting for diversity is not simply a tick box exercise for The Wave. We are an Equal Opportunities employer, committed to building a diverse and inclusive work place. _
- Even if you don’t meet every single requirement outlined in the job description, we would still like to hear from you. The right attitude is as powerful as experience for many of the roles we recruit for._

INDHEADOFFICE

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