Casual Food and Beverage Assistant

7 months ago

Birmingham, United Kingdom Park Regis Hotel Full time

Job Advert

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for a Casual Food and Beverage Assistant to join our Department.

As a Casual Food and Beverage Assistant you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:

- To be welcoming and approachable to all guests visiting the restaurant, ensuring that Park Regis etiquette standards are used when greeting and seating guests.
- To make guest reservations and book correctly onto the hotel booking system. Ensure updates on bookings are managed in a timely manner to ensure a service and occupancy is not compromised.
- Set tables according to event or service type, ensuring that Park Regis standards are met.
- To clear tables within the allocated time given causing mínimal disruptions to present guests using the restaurant facilities.
- To serve food courses and beverages to guests following the Park Regis etiquette standards.
- To regularly communicate with the Kitchen team in regards to product availability, the length of wait, recook orders and menu questions.
- To inform the Kitchen team of any guest dietary requirements and allergies or any other special menu requests.
- To be knowledgeable of chef specials and a brief understanding of all dishes on the menu in order to provide recommendations and ingredients advice.
- Strict adherence to hygienic food and beverage handling procedures.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us

We Evolve - You Evolve - We Grow Together

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

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