Customer Service Administrator
2 weeks ago
Uber Recruit are working in partnership with our global innovative client who have an exciting opportunity for a Customer Service Administrator to join their team in Livingston.
This is a permanent position with hours of work 9.00am-5.00pm, Monday-Friday.
Working within a small proactive team, you will be responsible for:
- First point of contact for answering all customer calls/enquires and will include taking and processing orders.
- Liaise with Sales, Dispatch and Production teams regarding delivery dates, shortages, delays etc and updating customers.
- Dealing with an product damages and arranging replacements.
- Raising purchase orders and communicating with suppliers.
- Assisting with export duties including preparing commercial invoices, sending documentation and tracking information, arranging collection of orders.
**Essential skills/experience**
- Previous Administration/Customer Service experience within the manufacturing or similar industry.
- First class communication skills with proven experience in liaising with customers.
- Export experience would be advantageous.
- The ability to use your own initiative and work well within a small team.
- Excellent organisation skills and the ability to multitask.
- Proactive and flexible approach
- Experience in using Office 365
- SAP experience would be advantageous.
- Uber Recruit are acting as an Employment Agency for this position.
**Job Types**: Full-time, Permanent
**Benefits**:
- On-site parking
Work Location: In person
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