Sales and Customer Service Agent
3 weeks ago
**Sales and Customer Service Agent**
**Job Title**:Sales and Customer Service Agent
**Salary**:£11 OTE
**Location**:Canary Wharf, London - Hybrid
**Hours**:37.5 per week
**Shifts**:08:00 - 16:00 or 12:00-20:00 Monday to Friday / 08:00-16:00 on weekends. Hours each week will outlined in a monthly rota. You will be expected to work 2 weekend days p month.
**Main Purpose of role**:
**Why work for us?**
- Fun and sociable team environment working culture
- Pension Scheme
- Eye test vouchers and discounts
- Discounted corporate gym membership
- Involvement with local charities and fundraising days
- Campaign specific benefits including discounts, incentives and prizes
- Recommend a friend scheme paid reward of £1000
- Apprenticeship qualifications and career flight path schemes
- Recognition and reward schemes with Love to Shop Voucher rewards
- Weekly dress down day
- Cycle to work scheme
- Tech scheme
**Responsibilities and Duties of Role**
- Handle incoming calls for both sales and service calls
- Generate sales through understanding customer needs and creating desire
- Cancel, modify or confirm visits already sold
- Upsell additional products, services and extended stays
**Training (100% Remote)**
- Full product and system training provided
- Sales technique training provided
- Customer Service skills training provided
**Profile**
- Dutch speaker to fluent level
- Excellent interpersonal skills
- Able to add to a high performance team culture where agents "exhaust all opportunities" to achieve targets and brand loyalty for the client
- A natural ability to drive sales
- Professional and emotionally resilient.
- Good attention to detail
- Excellent multi tasker
- Aims to surprise and delight on every customer interaction
- Experience in a previous customer service or sales roles (E);
- Excellent communication and motivational skills, ability to multitask and work independently (E);
- Ability to work in a fast paced environment, maintaining attention to detail and accuracy (E);
- Excellent understanding of call centre practices, KPIs etc. (P)
-
Office Agent
2 weeks ago
City of London, Greater London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We are currently recruiting for a friendly and confident Client Experience Agent to join our Customer Services department on a part time basis for a fixed-term of 3 months. As a Client Experience...
-
Office Agent
2 weeks ago
City of London, Greater London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We are currently recruiting for a friendly and confident Client Experience Agent to join our Customer Services department on a part time basis for a fixed-term of 3 months. As a Client Experience...
-
Customer Service Agent
5 days ago
London, United Kingdom Page Personnel Sales Full time €21You will work for a high end furniture company in London in a hybrid role. The position is to start immediately with the view to go permanent. The company is international and has been around since the 1930's, however the UK office is in it's infancy and it's growth offers huge progression potential. As the Customer Service Agent, you will: Respond...
-
Client Experience Agent
7 days ago
London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.We are currently recruiting for a...
-
Client Experience Agent
2 weeks ago
London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.We are currently recruiting for a...
-
Client Experience Agent
2 weeks ago
London, United Kingdom Agent Provocateur Full timeJob DescriptionAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.We are currently...
-
Client Experience Agent
2 weeks ago
London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.Check all associated application...
-
Client Experience Agent
2 weeks ago
London, United Kingdom Agent Provocateur Full timeJob Description Agent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence. We are currently...
-
Client Experience Agent
2 weeks ago
London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence. We are currently recruiting for a...
-
Client Experience Agent
2 weeks ago
London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence. We are currently recruiting for a...
-
Client Experience Agent
6 days ago
London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.We are currently recruiting for a...
-
Sales Assistant
4 days ago
London, United Kingdom Agent Provocateur Full timeFounded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.Our...
-
Client Experience Agent
2 weeks ago
London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.Please make sure you read the...
-
Sales Assistant
7 days ago
London, United Kingdom Agent Provocateur Full timeFounded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.Our...
-
Client Experience Agent
2 weeks ago
Greater London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.Check all associated application...
-
Client Experience Agent
2 weeks ago
Greater London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.We are currently recruiting for a...
-
Client Experience Agent
2 weeks ago
Greater London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence. We are currently recruiting for a...
-
Client Experience Agent
2 weeks ago
Greater London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.We are currently recruiting for a...
-
Client Experience Agent
6 days ago
London, UK, UK, United Kingdom Agent Provocateur Part timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.We are currently recruiting for a...
-
Client Experience Agent
2 weeks ago
Greater London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.We are currently recruiting for a...
