Hospitality Supervisor

3 weeks ago


Manchester, United Kingdom Manchester United Full time

**The Role**:
As a Supervisor you will work closely with the Restaurant Manager, be trained and involved in every aspect of the running of the restaurant including the development of staff and leading a great team to deliver fantastic customer service. You will have the confidence and skills required to add both value and new ideas to the team. You must fully understand the role of the staff members you are responsible for in conjunction with the manager, maintaining standards set at all times with regards to set up and service of the dining and bar areas. A committed, ‘can do’ and dedicated attitude is required. You must be able to provide leadership and guidance to the staff with the ability to motivate and inspire, while working as part of a team with passion and determination to succeed.

**Key Responsibilities**:

- To work alongside the Room Manager to ensure a smooth and efficient service to our guests.
- Supervise the team on a match day delegating various responsibilities
- Immaculate appearance and well groomed
- Carry out tasks requested by management
- Liaise with management team with regards to the performance of the restaurant
- Have a keen interest in food and beverage
- Operate in a clean and tidy manner and be very customer focused
- Take ownership of your responsibilities, striving to do better
- Strong minded character with the ability to deal with difficult situations and respond to them effectively
- Exceptional attention to detail being able to adapt to working environments
- You must be flexible, extremely organised with good interpersonal skills
- A high level of communication and initiative is required
- Assist the Manager and add input to the briefing of all staff within your area
- Carry out satisfaction checks with all guests in a sincere manner
- Cash handling, ensuring sales are recorded accurately
- Promote good staff and interpersonal relations at all times
- Assist with the training and development of the team to maintain the highest of standards
- To adhere to help enforce all Health and Safety standards, company rules, regulations and policies at all times

**Job Type**: Zero hours contract

**Salary**: From £11.77 per hour

**Benefits**:

- Free parking
- On-site parking
- Store discount

Work Location: One location



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