Operations Administrator

6 months ago


Exeter, United Kingdom Avocet Commercial Careers Full time

**Avocet Commercial Careers is excited to be working with a leading logistics provider.**

**Operations Administrator Responsibilities**:

- Act as the first point of contact for phone enquiries and visitors
- Manage air and sea imports (groupage & containers), including tracking ETAs, advising customers of schedule changes, customs clearance, delivery, and invoicing
- Prepare export customs entries on NES (online) for assigned colleagues
- Submit clearance requests when required
- Process Certificates of Origin and other documentation as required
- Assist with administrative tasks such as invoicing, liaising with shipping lines/hauliers/airlines, ordering stationery and water, and arranging couriers
- Undertake other duties as assigned by the management team

**Operations Administrator Requirement**:

- Previous experience in a similar administrative or customer service role is desirable but not essential, as full training will be provided.
- Excellent communication skills, both written and verbal
- Strong organisational and time management abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Meticulous attention to detail and accuracy
- Ability to work independently and as part of a team
- Willingness to learn and adapt to new systems and processes

**Benefits**:

- Competitive salary package
- 30 days of annual leave, plus an additional day for your birthday and public holidays
- Potential for a performance-based bonus (paid bi-annually)
- Friendly and supportive working environment
- Cycle to work scheme
- Opportunities for professional growth and development

**Job Types**: Full-time, Permanent

Pay: £25,000.00 per year

**Benefits**:

- Additional leave
- Cycle to work scheme

Schedule:

- Day shift
- No weekends

Work Location: In person



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