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Customer Sales Advisor

4 months ago

Alcester, United Kingdom Helping Hands Home Care Full time

Location: Support Office (Alcester)

**The Role**:
Working as a Sales Executive means you’ll be the first point of contact for prospective customers, so it’ll be your job to make sure they immediately fall in love with Helping Hands. We take pride in offering care services that are genuinely life-changing for our customers, and providing exceptional customer service is key to that. You’ll play an integral part in our customers’ care journey as you give expert advice about what type and level of care would be perfect for them.

You’ll also be working in a friendly team with a high-performance culture, and you’ll be rewarded with a competitive base salary and an uncapped commission structure.

**Main Responsibilities**:

- Develop and maintain great relationships with customers via telephone, and selling Helping Hands care
- Identify customer needs and make sure they receive their ideal, bespoke care solution
- Nurture customers through the sales process and manage our CRM database
- Work to sales targets in a fun, energetic environment

**What’s in it for you?**

If you enjoy working in a positive, fast-paced environment and are motivated by hitting targets, then this is the perfect role for you We promote a high-performing culture; when you reach your targets, you’ll have access to an uncapped commission scheme in addition to a generous base salary.

We also offer many other employee benefits, including:

- 23 days’ holiday + bank holidays
- **FREE Blue Light Card** - national discount card for hundreds of retailers
- Employee Benefits portal
- Employee Assistance programme
- Regular social events
- Various shifts available
- Generous **Refer a Friend scheme** with easy app access
- Access to our **Employee Benefits Portal** where you’ll get thousands of discounts and special offers
- Access to our **Employee Assistance Program** supporting you in times of need

Ref: SO001