Retail Supervisor

7 months ago


StokeonTrent, United Kingdom To The Nines Full time

Join Our Amazing Retail Team in Our Brand New Dress Megastore

**Responsibilities**:

- Working alongside the store manager to oversee daily operations of the retail store, ensuring smooth and efficient functioning
- Provide exceptional customer service and address customer inquiries and concerns
- Assit in training and supervision of retail staff, ensuring they adhere to company policies and procedures
- Monitor inventory levels and coordinate with suppliers to ensure adequate stock availability
- Maintain visual merchandising standards and ensure the store is clean and organized
- Handle cash transactions and reconcile cash register at the end of each shift
- Collaborate with management to develop and implement sales goals and strategies

**Requirements**:

- Previous experience in retail management or supervisory role required.
- Excellent communication skills, both verbal and written
- Demonstrated leadership abilities with the ability to motivate and manage a team
- Familiarity with phone etiquette and customer service best practice

Shifts are worked on a rota basis, however must be able to work Saturday or Sunday and also have the ability to cover one late night opening till 8pm in peak season.

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: From £15,000.00 per year

Schedule:

- Weekend availability

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Stoke-on-Trent: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 2 years (required)
- Supervising experience: 1 year (required)
- Customer service: 1 year (required)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person


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