New Channels Sales Specialist

3 weeks ago

Belfast, United Kingdom SSE Full time

**About the Role**

**Base Location**: Dublin or Belfast

**Salary**: circa €45,000 (or sterling equivalent) depending on skills and experience + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.

**Working Pattern**: Permanent | Full Time | Flexible First options available

**What is the Role?**

At SSE Airtricity we work with a number of tactical and strategic partners to leverage our brand and sales channels to generate residential energy leads and deliver domestic sales. Working with these partners we secure new routes to market and opportunities to promote SSE Airtricity offers to customers.

We have an exciting role in Home Energy for a New Channels Sales Specialist who will support our partners as they generate energy leads and deliver domestic sales. This is a varied role that will give you the opportunity to work both with internal stakeholders across SSE's Home Energy business, and also SSE Airtricity partner companies, giving insight and exposure to external businesses at varying levels of management across different sectors of industry.

In addition to the above, your key accountabilities will include:
- Daily and weekly leads / sales reports, monthly trackers on product / costs, and bespoke reports as required, both for SSE and for 3rd parties
- Provide 3rd party account support in relation to fees, commissions, purchase orders, invoicing, reporting and fulfilment of offers
- Prepare and submit documentation to Approvals in support of partner propositions / new customer journeys / new partners.
- Oversee all references to SSE Airtricity on partner collateral and / or websites, working closely with the SSE Marketing and Digital teams
- Support fulfilment of customer offers, and sales staff incentives as required
- Maintain and work within the context of New Channels Risk Register, liaising with Sales Assurance as required e.g. audits
- Manage customer complaints for channel, liaising with Escalations or Sales Complaints Teams through to resolution

**What do I need?**

To be considered for this role, we would love you to have:

- A good understanding of the energy industry and services with a particular focus on Domestic Retail Sales
- Experience in managing stakeholder relationships, with good interpersonal, verbal and written communication skills
- The ability to exercise good judgement with mínimal supervision and work effectively in a team environment
- The ability to plan, organise and prioritise tasks, issues and opportunities and be able to meet tight deadlines and deliver on KPI targets

**About our Business**

SSE is a multinational energy company listed on the FTSE 100, with a vision “**to be a leading energy company in a net zero world**”. We’re investing in £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.

Part of SSE Plc, Energy Customer Solutions is the Customer facing division - providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. Energy Customer Solutions is made up of 2 external brands; we operate under the brands **SSE Airtricity (Ireland) & SSE Energy Solutions (GB).**

SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.

We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and we’re a partner to customers and stakeholders as they seek ways to respond to the climate crisis.

**Help us power change.**

**What’s in it for you?**

An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

**Next Steps**

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process.

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