Senior Customer Services Assistant
3 weeks ago
**About Us and the Role**
Are you passionate about customer service and supporting your community? A confident supervisor able to organise and motivate staff, think flexibly and problem solve? Are you able to effectively manage your time, with good admin skills and a keen eye for detail?
This Senior Customer Services Assistant role is based at Warwick Library where you will be responsible for supervising the Customer Services Assistants and Volunteers in delivering our services and ensuring a positive experience for customers of all ages. This will include assisting customers with enquiries (including, on occasion, covering reception services for Shire Hall to staff and visitors alike), the promotion of books, reading and events as well as providing ICT assistance. You will also be responsible for preparing rotas, carrying out banking activities and reporting building faults/maintenance issues.
You will need to have the enthusiasm to deliver outreach and promotional work, including children's activities which involve singing and telling stories, as part of your supervisory duties you will also need to lead by example and encourage other colleagues with these activities.
ICT plays a significant role in libraries today so experience of using office packages, the internet & social media is needed to assist our customers when answering enquiries, giving hands on advice, and carrying out administrative duties.
**Working Pattern**
Week 1
Monday - OFF
Tuesday - 7.45 - 4.45 (8h)
Wednesday - 9.00 - 5.30 (7.5h)
Thursday - 9.00-5.30 (7.5h)
Friday - 9:00-5:00 (7h)
Saturday - 9.00 - 4.00 (6h)
Sunday - OFF
Week 2
Monday - 9.00 - 1.30 (4.5h)
Tuesday - 7.45 - 4.45 (8h)
Wednesday - 9.00 - 5.30 (7.5h)
Thursday - 9.00-5.30 (7.5h)
Friday - 9:00-5:00 (7h)
Saturday - OFF
Sunday - OFF
(average 35.25h per week)
For the full Job Description and Person Specification please click the link here.
This organisation is committed to safeguarding and promoting the welfare of children and young people and adults and expects all staff and volunteers to share this commitment.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
**Additional Information**
**Closing Date**:Monday, 14**th** August 2023**
**Interview Date: Thursday 24**th** August 2023
-
Care Assistant
2 weeks ago
Warwick, United Kingdom Unique Senior Care Full time**Care Assistant - £11.40 - £11.68 per hour** - **No experience required - Free Training user friendly online modules with hands on socially distanced sessions** - **Immediate starts & contracted hours available** - **Join a growing industry with job security** - **Paid professional development - Level 2, 3 and 5 diplomas in Adult Care** - **Non -...
-
Senior Customer Service Advisor
4 weeks ago
Warwick, United Kingdom Euro Car Parts Full time**Senior Customer Service Advisor - Warwick** As a Senior Customer Service Advisor, you will be reporting to the Operations Manager. Within your role, you will maintain the highest standards, develop talent, and maximise LKQ Euro Car Parts’ profit at every opportunity. Driving the Branch to achieve a balanced performance ensuring all colleagues are...
-
Customer Service Assistant
4 weeks ago
Warwick, United Kingdom Heart of England Co-operative Society Full time**We are looking for Customer Service Assistants!** Heart of England Cooperative Society are looking for Customer Service Assistant to join our growing team in our Lower Heathcote store on a permanent contract. **About You** As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’ attitude. A good...
-
Customer Service Assistant
3 weeks ago
Warwick, United Kingdom Heart of England Co-operative Society Full time**Job details**: - Posted 06 May 2024 - Salary £11.44 - LocationWarwick - Job type Permanent - Discipline Food stores - Reference002202 - PostcodeCV34 5RN **Job description**: **We are looking for Customer Service Assistants!** Heart of England Cooperative Society are looking for a Customer Service Assistant to join our growing team in our Woodloes store...
-
Customer Service Assistant
4 weeks ago
Warwick, United Kingdom Heart of England Co-operative Society Full time**We are looking for Customer Service Assistants!** Heart of England Cooperative Society are looking for Customer Service Assistant to join our growing team in our Warwick Gates Store on a permanent, part-time contract for 16 hours per week. **About You** As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can...
-
Customer Service Assistant
4 weeks ago
Warwick, United Kingdom Heart of England Co-operative Society Full time**We are looking for Customer Service Assistants!** Heart of England Cooperative Society are looking for Customer Service Assistant to join our growing team in our Woodloes store on a permanent, part-time contract for 12 hours per week. **About You** As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’...
-
Customer Service Assistant
4 weeks ago
Warwick, United Kingdom Heart of England Co-operative Society Full time**We are looking for Customer Service Assistants!** Heart of England Cooperative Society are looking for Customer Service Assistant to join our growing team in our Woodloes store on a permanent, part-time contract for 12 hours per week. **About You** As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’...
-
Customer Service Assistant
3 weeks ago
Warwick, United Kingdom Heart of England Co-operative Society Full time**We are looking for Customer Service Assistants!** Heart of England Cooperative Society are looking for Customer Service Assistant to join our growing team in our Lower Heathcote store on a permanent, part-time contract for 16 hours per week. **About You** As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can...
-
Customer Service Assistant
1 week ago
Warwick, United Kingdom Heart of England Co-operative Society Full time**We are looking for Customer Service Assistants!** Heart of England Cooperative Society are looking for Customer Service Assistant to join our growing team in our Warwick Gates store on a permanent, part-time contract for 16 hours per week. **About You** As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can...
-
Customer Service Assistant
7 days ago
Warwick, United Kingdom Heart of England Co-operative Society Full time**We are looking for Customer Service Assistants!** Heart of England Cooperative Society are looking for Customer Service Assistant to join our growing team in our Warwick Gates store on a permanent, part-time contract for 16 hours per week. **About You** As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can...
-
Customer Service Assistant
2 days ago
Warwick, United Kingdom Heart of England Co-operative Society Full time**We are looking for Customer Service Assistants!** Heart of England Cooperative Society are looking for Customer Service Assistant to join our growing team in our Lower Heathcote store on a permanent, part-time contract for 16 hours per week. **About You** As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can...
-
Customer Service Assistant
31 minutes ago
Warwick, United Kingdom Heart of England Co-operative Society Full time**We are looking for Customer Service Assistants!** Heart of England Cooperative Society are looking for Customer Service Assistant to join our growing team in our Warwick Gates Store on a permanent, part-time contract for 16 hours per week. **About You** As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can...
-
Customer Service Assistant
2 weeks ago
Warwick, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Warwick, CV35 0HA **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Senior Customer Service Advisor
2 weeks ago
Warwick, United Kingdom Baxi Heating Full timeBe a part of the movement and help shape a sustainable future for us all. **Job Title**: **Senior Customer Service Advisor** **Location**: **Warwick (Hybrid available after training)** **Working Hrs**: **Full-Time (8am to 5pm, Mon to Fri)** **Reporting Line**: **Commercial Service Team Leader** **Why work for Baxi?** Baxi is a heritage heating and hot...
-
Customer Service Assistant
3 weeks ago
Warwick, United Kingdom Compass Group Full time**What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for 14Forty on a full time basis, contracted to 40 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its...
-
Care Assistant
1 week ago
Warwick, United Kingdom Unique Senior Care Full time**Up to £12.04 per hour - Ettington lodge (wellesbourne)** **Domiciliary Care all in one place - no travelling between clients' homes.** **We offer early shifts starting at around 6:45am - 3pm and late shifts starting 3pm - 10pm. Plus, you will need to work alternate weekends (one of these days will be a long day).** - ** Holiday pay - depending on hours...
-
Care Assistant
2 weeks ago
Warwick, United Kingdom Unique Senior Care Full time**Up to £12.04 per hour Ettington lodge (wellesbourne)** **Domiciliary Care all in one place no travelling between clients' homes.** **We offer early shifts starting at around 6:45am 3pm and late shifts starting 3pm 10pm. Plus, you will need to work alternate weekends (one of these days will be a long day).** - ** Holiday pay depending on hours worked...
-
Customer Service Assistant
3 weeks ago
Warwick, United Kingdom EG Group Full time**Role**:Customer Service Assistant - Nights **Location**:Warwick, CV34 6AT **Hours**:Part-Time Hours Available **Hourly Rate**: £10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night...
-
Care Assistant
1 month ago
Warwick, United Kingdom Unique Senior Care Full timeUp to £12.04 per hour Ettington lodge (wellesbourne)Domiciliary Care all in one place no travelling between clients' homes.We offer early shifts starting at around 6:45am 3pm and late shifts starting 3pm 10pm. Plus, you will need to work alternate weekends (one of these days will be a long day).Holiday pay depending on hours worked plus an extra 1 week...
-
Care Assistant
3 weeks ago
Warwick, United Kingdom Unique Senior Care Full timeUp to £12.04 per hour Ettington lodge (wellesbourne)Domiciliary Care all in one place no travelling between clients' homes.We offer early shifts starting at around 6:45am 3pm and late shifts starting 3pm 10pm. Plus, you will need to work alternate weekends (one of these days will be a long day).Holiday pay depending on hours worked plus an extra 1 week...